Licensed Plumber

Roto-Rooter Services Company•Minneapolis, MN

1d•Onsite

About The Position

Roto-Rooter is hiring a Licensed Plumber to provide plumbing, drain cleaning, and related services. The role responds to customer service calls, inspects and diagnoses plumbing problems, recommends solutions, prepares estimates, and closes service sales. With the required licenses, the plumber installs and repairs plumbing fixtures and equipment, performs sewer and drain cleaning, restores work areas, prepares invoices, collects payment, and explains the company guarantee. The position offers a company van and a $5,000 signing bonus, paid in two installments: $2,500 after six successful months of employment and $2,500 after one successful year. Compensation is commission-based, with the posting listing a 27% total commission structure for the weekday schedule and enhanced 30% commission rates for the Friday–Sunday schedule. The stated average annual earnings are $100,000–$150,000, with uncapped income potential. Roto-Rooter describes itself as North America's largest plumbing, drain cleaning, and water cleanup services provider, operating company-owned branches, independent contractor territories, and franchise operations. The company highlights job security, pay, benefits, flexible schedules, and career advancement. It is an equal opportunity employer.

Requirements

Valid driver's license.
State plumbing license and City Competency licenses for Minneapolis and/or St. Paul.
At least three years of repair and service plumbing experience.
Proven track record selling plumbing products and services.
Full knowledge of plumbing systems.
Journeyman license or equivalent certification as specified by the state where the branch operates and service is performed.
Unlicensed plumbers must obtain certification as soon as they become eligible, when required by state law.
Good written and oral communication skills for effective customer service.
Excellent communication and interpersonal skills when working with clients and coworkers.

Responsibilities

Respond promptly to customer service calls.
Inspect plumbing issues thoroughly, diagnose problems, offer solutions and estimates, and close service sales.
Install and repair plumbing fixtures and equipment, including sinks, toilets, bathtubs, water heaters, garbage disposals, dishwashers, and water softeners, with the necessary licensing.
Perform sewer and drain cleaning in varied environments, including basements, roofs, confined spaces, and close quarters.
Clean and restore work sites to their pre-job condition.
Prepare invoices totaling the costs of services and products provided.
Collect payment and explain the Roto-Rooter guarantee in writing and on the provided smartphone.
Obtain Excavation Certification through Competent Person Training within the first year of employment.

Benefits

$5,000 signing bonus, paid as $2,500 after six successful months and $2,500 after one successful year.
Company van provided.
Medical insurance with a prescription drug card.
Accident and critical illness insurance.
Dental insurance.
Vision insurance.
48 hours of paid time off per year.
Life insurance.
Matching 401(k): $0.50 per employee-contributed dollar, up to 6%.
Tuition reimbursement for qualifying coursework, at management's discretion.
Career paths for military veterans and personnel transitioning to civilian professions.