Licensed Plumber

Roto-Rooter Services Company•Schaumburg, IL

10d•$115,000 - $135,000•Onsite

About The Position

Roto-Rooter is hiring a Licensed Plumber to provide residential plumbing, drain-cleaning, and related services. The role responds to customer service calls, inspects and diagnoses plumbing problems, recommends solutions, provides estimates, and sells services. Work includes installing and repairing plumbing fixtures and equipment, as well as cleaning sewers and drains in varied settings. Plumbers also prepare invoices, collect payment, and explain the company’s guarantee to customers.

Requirements

Valid driver’s license.
Illinois state plumbing license.
At least three years of repair and service plumbing experience.
Proven track record selling plumbing products and services.
Full knowledge of plumbing systems.
Gain Excavation Certification through Competent Person Training (an OSHA requirement) within the first year of employment.
Hold a journeyman license or equivalent certification as specified by the state where the branch operates and service is performed; unlicensed plumbers are expected to obtain certification as soon as eligible if required by state law.
Good written and oral communication skills for effective customer service.
Excellent communication and interpersonal skills in client and co-worker relations.

Responsibilities

Respond promptly to customer service calls; inspect plumbing issues, diagnose problems, recommend solutions and estimates, and close service sales.
Install and repair plumbing fixtures and equipment, including sinks, toilets, bathtubs, water heaters, garbage disposals, dishwashers, and water softeners, as permitted by licensing.
Conduct sewer and drain cleaning in environments including basements, roofs, confined spaces, and close quarters.
Clean and restore work sites to their pre-job condition.
Prepare invoices totaling the cost of services and products, collect payment, and explain the Roto-Rooter guarantee in writing and on a provided smartphone.