Licensed Plumber

Roto-Rooter Services Company•Omaha, NE

About The Position

Roto-Rooter is hiring a Licensed Plumber to provide plumbing services, including faucet repairs, water heater installations, and plumbing system replacements. The role involves responding to customer service calls, diagnosing plumbing problems, recommending solutions, preparing estimates, and selling services. Plumbers install and repair plumbing fixtures and equipment, perform sewer and drain cleaning in varied environments, restore work areas, prepare invoices, collect payments, and explain the company guarantee to customers.

Requirements

Valid driver’s license.
State plumbing license.
At least three years of repair and service plumbing experience.
Proven track record selling plumbing products and services.
Full knowledge of plumbing systems.
Obtain Excavation Certification through Competent Person Training, an OSHA requirement, within the first year of employment.
Journeyman license or equivalent certification as specified by the state where the branch operates and services are performed.
Unlicensed plumbers must obtain certification as soon as they are eligible if required by state law.
Good written and oral communication skills for effective customer service.
Excellent communication and interpersonal skills in relations with clients and coworkers.

Responsibilities

Respond promptly to customer service calls.
Inspect plumbing issues, diagnose problems, offer solutions and estimates, and close service sales.
Install and repair plumbing fixtures and equipment, including sinks, toilets, bathtubs, water heaters, garbage disposals, dishwashers, and water softeners.
Conduct sewer and drain cleaning in varied environments, including basements, roofs, confined spaces, and close quarters.
Clean and restore work sites to their pre-job condition.
Prepare invoices totaling the costs of services and products provided.
Collect payment and explain the Roto-Rooter guarantee in writing and on the provided smartphone.