Licensed Plumber

Roto-Rooter Services Company•Stoughton, MA
•$100,000 - $110,000

About The Position

Roto-Rooter is hiring a Licensed Plumber to provide plumbing, drain-cleaning, and related services to customers. The role includes responding to service calls, inspecting and diagnosing plumbing problems, recommending solutions, preparing estimates, and completing service sales. Plumbers install and repair plumbing fixtures and equipment and perform sewer and drain cleaning in varied work environments. The position offers a guaranteed hourly rate of $50 with no commission. Weekly revenue expectations are $6,500, with an additional 10% bonus on each dollar of weekly revenue above $7,000. The job posting states average yearly earnings of $100,000–$110,000, with potential to earn more. A company-provided van, purchase card, and fuel card are provided. Roto-Rooter is a plumbing, drain-cleaning, and water-cleanup services provider founded in 1935. It operates company-owned branches, independent contractor territories, and independent franchise operations across North America.

Requirements

  • Hold a valid driver’s license.
  • Hold a Massachusetts state Journeyman plumbing license at minimum; the posting also requires a state plumbing license or equivalent certification as specified by the state where the branch operates and services are performed.
  • Have at least three years of plumbing repair and service experience.
  • Have a proven track record selling plumbing products and services.
  • Have full knowledge of plumbing systems.
  • Obtain Excavation Certification through Competent Person Training within the first year of employment, as required by OSHA.
  • Have good written and oral communication skills for customer service.
  • Have excellent communication and interpersonal skills in interactions with clients and coworkers.

Responsibilities

  • Respond promptly to customer service calls; inspect plumbing issues, diagnose problems, recommend solutions and estimates, and close service sales.
  • Install and repair plumbing fixtures and equipment, including sinks, toilets, bathtubs, water heaters, garbage disposals, dishwashers, and water softeners, with the necessary licensing.
  • Perform sewer and drain cleaning in varied settings, including basements, roofs, confined spaces, and close quarters.
  • Clean and restore work sites to their pre-job condition.
  • Prepare invoices for services and products provided, collect payment, and explain the Roto-Rooter guarantee in writing and on the provided smartphone.
  • Complete the service call and proceed to the next call.

Benefits

  • Medical insurance with a prescription drug card
  • Accident and critical illness insurance
  • Dental insurance
  • Vision insurance
  • Paid vacation
  • Paid training
  • Life insurance
  • Matching 401(k) retirement savings plan
  • Tuition reimbursement
  • Profit sharing
  • Company-provided van, purchase card, and fuel card
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