Licensed Plumber

Roto-Rooter Services Company•Providence, RI

About The Position

Roto-Rooter is hiring a Licensed Plumber to provide residential and other plumbing services, including faucet repairs, water heater installations, and plumbing system replacements. The plumber responds to customer service calls, inspects and diagnoses plumbing problems, recommends solutions and estimates, and sells services. The role also includes installing and repairing plumbing fixtures and performing sewer and drain cleaning in varied work environments. Plumbers prepare invoices, collect payment, explain the company guarantee, and restore work areas after service.

Requirements

Valid driver’s license.
State plumbing license.
At least three years of repair and service plumbing experience.
Proven track record selling plumbing products and services.
Full knowledge of plumbing systems.
Journeyman license or equivalent certification as specified by the state where the branch operates and services are performed.
Good written and oral communication skills for customer service, and excellent communication and interpersonal skills with clients and coworkers.
Obtain Excavation Certification through Competent Person Training within the first year of employment, as required by OSHA.
Unlicensed plumbers must obtain certification as soon as they become eligible if required by state law.

Responsibilities

Respond promptly to customer service calls and inspect and diagnose plumbing issues.
Offer effective plumbing solutions and estimates and close service sales.
Install and repair plumbing fixtures, including sinks, toilets, bathtubs, water heaters, garbage disposals, dishwashers, and water softeners, as permitted by licensing.
Perform sewer and drain cleaning in basements, on roofs, in confined spaces, and in close quarters.
Clean and restore work sites to their pre-job condition.
Prepare invoices, total costs of services and products, collect payment, and explain the Roto-Rooter guarantee in writing and on the provided smartphone.