Licensed Plumber
About The Position
Roto-Rooter is hiring a Licensed Plumber to provide plumbing, drain cleaning, and water cleanup services. The role responds to customer service calls, inspects and diagnoses plumbing problems, recommends solutions, provides estimates, and closes service sales. Plumbers install and repair fixtures and appliances, perform sewer and drain cleaning in varied work environments, restore work sites, prepare invoices, collect payments, and explain the company’s guarantee. The average salary range is $100,000–$125,000. Roto-Rooter describes itself as North America’s largest plumbing, drain cleaning, and water cleanup services provider, founded in 1935, with operations in company-owned branches, contractor territories, and franchise operations.
Requirements
- Valid driver’s license.
- Wisconsin state plumbing license required.
- At least three years of repair and service plumbing experience.
- Proven track record selling plumbing products and services.
- Full knowledge of plumbing systems.
- Obtain Excavation Certification through Competent Person Training within the first year of employment, as required by OSHA.
- Journeyman license or equivalent certification as specified by the state where the branch operates and services are performed.
- Unlicensed plumbers must obtain certification when they become eligible if required by state law.
- Good written and oral communication skills for effective customer service.
- Excellent communication and interpersonal skills in client and coworker relations.
Responsibilities
- Respond promptly to customer service calls.
- Inspect plumbing issues, diagnose problems, offer effective solutions and estimates, and close service sales.
- Install and repair plumbing fixtures and appliances, including sinks, toilets, bathtubs, water heaters, garbage disposals, dishwashers, and water softeners, with the necessary licensing.
- Conduct sewer and drain cleaning in settings such as basements, roofs, confined spaces, and close quarters.
- Clean and restore work sites to their pre-job condition.
- Prepare invoices totaling the costs of services and products provided.
- Collect payment and explain the Roto-Rooter guarantee in writing and on the provided smartphone.
- Move on to the next service call after collecting payment.
Benefits
- Medical insurance with prescription drug card
- Accident and critical illness insurance
- Dental insurance
- Vision insurance
- Paid vacation
- Paid training
- Life insurance
- Matching 401(k) retirement savings plan
- Tuition reimbursement
- Profit sharing
- Career paths for military veterans and personnel transitioning to civilian professions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
