Licensed Plumber

Roto-Rooter Services Company•Austin, TX

6d•$100,000

About The Position

Roto-Rooter is hiring a Licensed Plumber to provide plumbing, drain-cleaning, and related services to customers. The role involves responding to service calls, diagnosing plumbing problems, recommending solutions and estimates, and completing service sales. Plumbers install and repair fixtures and equipment, clean sewer and drain systems in varied environments, restore work areas, prepare invoices, explain guarantees, and collect payment. Roto-Rooter describes itself as North America's largest plumbing, drain-cleaning, and water-cleanup services provider, with operations across company-owned branches, independent contractor territories, and franchise operations. The company highlights pay, benefits, flexible work schedules, and career advancement opportunities. Its most experienced plumbers earn more than $100,000 per year.

Requirements

Valid driver's license.
State plumbing license required.
At least three years of repair and service plumbing experience.
Proven track record selling plumbing products and services.
Full knowledge of plumbing systems.
Obtain Excavation Certification through Competent Person Training within the first year of employment, as required by OSHA.
Hold a journeyman license or equivalent certification as specified by the state where the branch operates and services are performed. Unlicensed plumbers must obtain certification when eligible if required by state law.
Good written and oral communication skills for effective customer service.
Excellent communication and interpersonal skills with clients and coworkers.

Nice To Haves

The company describes career paths for military veterans and personnel transitioning to civilian professions.

Responsibilities

Respond promptly to customer service calls; inspect plumbing issues, diagnose problems, offer solutions and estimates, and close service sales.
Install and repair plumbing fixtures and equipment, including sinks, toilets, bathtubs, water heaters, garbage disposals, dishwashers, and water softeners, as permitted by licensing.
Perform sewer and drain cleaning in varied environments, including basements, roofs, confined spaces, and close quarters.
Clean and restore work sites to their pre-job condition.
Prepare invoices totaling the costs of services and products provided.
Collect payment and explain the Roto-Rooter guarantee in writing and on the provided smartphone.
Proceed to the next service call after collecting payment.