Licensed Plumber

Roto-Rooter Services Company•Salt Lake City, UT

6d•Onsite

About The Position

Roto-Rooter is hiring a Licensed Plumber to provide plumbing, drain cleaning, and related services to customers. The company describes itself as North America's largest plumbing, drain cleaning, and water cleanup services provider, with operations across company-owned branches, contractor territories, and franchise locations. Plumbers handle a range of services, from faucet repairs and water heater installations to plumbing system replacements. The role involves responding to service calls, diagnosing issues, proposing solutions and estimates, completing plumbing and drain work, and collecting payment.

Requirements

Valid driver's license.
Three or more years of repair and service plumbing experience.
Proven track record in selling plumbing products and services.
Full knowledge of plumbing systems.
Journeyman license or equivalent certification as specified by the state where the branch operates and service is performed.
Unlicensed plumbers must obtain certification as soon as they become eligible if required by state law.
Good written and oral communication skills for effective customer service.
Excellent communication and interpersonal skills in relations with clients and coworkers.
Gain Excavation Certification through Competent Person Training, an OSHA requirement, within the first year of employment.

Nice To Haves

State plumbing license is preferred.

Responsibilities

Respond promptly to customer service calls.
Inspect plumbing issues, diagnose problems, offer effective solutions and estimates, and close service sales.
Install and repair plumbing fixtures, including sinks, toilets, bathtubs, water heaters, garbage disposal units, dishwashers, and water softeners, with the necessary licensing.
Perform sewer and drain cleaning in varied environments, including basements, roofs, confined spaces, and close quarters.
Clean and restore work sites to their pre-job condition.
Prepare invoices totaling the costs of services and products provided.
Collect payment and explain the Roto-Rooter guarantee in writing and on a provided smartphone.