Licensed Plumber

Roto-Rooter Services Company•Norcross, GA

About The Position

Roto-Rooter is hiring a plumber to provide residential plumbing, drain cleaning, and related services. The role responds to customer service calls, inspects and diagnoses plumbing problems, recommends solutions, prepares estimates, and sells services. Work includes installing and repairing plumbing fixtures and equipment, cleaning sewer and drain lines in varied settings, restoring work areas, preparing invoices, explaining guarantees, and collecting payment.

Requirements

Valid driver’s license.
At least three years of repair and service plumbing experience.
Proven track record selling plumbing products and services.
Full knowledge of plumbing systems.
Good written and oral communication skills for effective customer service.
Excellent communication and interpersonal skills in relations with clients and coworkers.
Obtain Excavation Certification through Competent Person Training (an OSHA requirement) within the first year of employment.
Journeyman license or equivalent certification as specified by the state where the branch operates and service is performed; unlicensed plumbers must obtain certification when eligible if required by state law.

Nice To Haves

State plumbing license is preferred.

Responsibilities

Respond promptly to customer service calls; inspect plumbing issues, diagnose problems, offer solutions and estimates, and close service sales.
Install and repair plumbing fixtures and equipment, including sinks, toilets, bathtubs, water heaters, garbage disposals, dishwashers, and water softeners, when properly licensed.
Conduct sewer and drain cleaning in diverse environments, including basements, roofs, confined spaces, and close quarters.
Clean and restore work sites to their pre-job condition.
Prepare invoices totaling service and product costs, collect payment, and explain the Roto-Rooter guarantee in writing and on a provided smartphone.
Move on to the next service call after collecting payment.