Licensed Optician - The Greene

Warby Parker • Dayton, OH

2d

About The Position

Warby Parker is seeking a skilled and enthusiastic Optician to join its in-house optical team. The Optician helps customers meet their eyewear needs, provides exceptional service, and represents the company’s brand, values, and mission. The role involves sharing expertise about glasses, prescriptions, frames, and lenses while ensuring eyewear is accurately measured, fitted, adjusted, and checked against optical standards and customer requirements. The Optician works collaboratively with teammates and contributes to sales and customer-service best practices. Warby Parker describes opportunities to expand skills through career-advancing resources and offers a comprehensive compensation package, including a competitive base salary or hourly rate and variable compensation for eligible employees.

Requirements

• Be a licensed dispensing optician in states that require licensure, or an ABO-certified optician in non-licensing states.
• Have a passion for the eyewear and retail industries.
• Communicate clearly, effectively, and professionally, including explaining technical terms to customers.
• Be dedicated to exceeding expectations for customers and teammates.
• Be an energetic, positive team player who can adapt to a fast-paced, changing work environment.
• Be detail-oriented and capable of managing a wide range of responsibilities.
• Be open-minded and committed to ongoing learning.
• Not be listed on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Work directly with customers to meet their eyewear needs.
• Take and record measurements, adjust and fit eyewear accurately.
• Check finished eyewear against optical standards and customer requirements and requests.
• Explain prescription terminology and product offerings to customers.
• Work with the team to ensure customers receive exceptional service.
• Help customers select frames and lenses based on prescription needs, fit, style, and lifestyle.
• Collaborate with the team to develop sales and customer-service best practices that can be implemented throughout the organization.
• Represent the brand and educate others about its values and mission.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Life and accidental death and dismemberment insurance
• Paid sick leave
• Paid holidays
• Vacation days
• 401(k) retirement savings plan
• Parental leave
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement support
• Optical education reimbursement
• Free eyewear
• Competitive base salary or hourly rate and variable compensation for eligible employees

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed