Licensed Optician $5,000 Sign-on Bonus-Bellevue, WA-LensCrafters

Luxottica of America, Inc. • Bellevue, WA

1d

About The Position

The Licensed Optician delivers the LensCrafters brand value proposition and helps establish the brand as the premier destination for vision needs in the community. The role creates value for customers by providing outstanding service and high-quality, precisely crafted eyewear that exceeds customer expectations. The optician welcomes customers, sets expectations, takes and records measurements, custom-fits and adjusts eyewear, and ensures finished products meet quality standards and customer needs. The position also supports customers and team members with complex product needs and prescriptions, demonstrates strong optical knowledge, uses technology and appropriate tools effectively, and contributes to store results, appearance, safety, and policy compliance.

Requirements

• High school graduate or equivalent.
• State licensure.
• Optical dispensing experience.
• Strong customer service skills, including communication, listening, and team-building.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills and ability to use and carry an iPad or tablet.
• Familiarity with point-of-sale systems, computers, and calculators.
• Willingness to embrace new technology and change.

Nice To Haves

• Previous customer service experience.
• Previous retail experience.

Responsibilities

• Welcome customers and set appropriate expectations.
• Custom-fit glasses and precisely place prescriptions in lenses.
• Serve as a leader in optical knowledge and acumen.
• Take and record measurements; adjust and fit eyewear accurately; ensure finished eyewear meets standards and customer needs.
• Assist the team with complex product needs and prescriptions.
• Use technology accurately under time pressure and high customer volume; demonstrate product knowledge and use appropriate tools.
• Investigate the root causes of issues, anticipate customer needs, and resolve problems to ensure expectations are exceeded.
• Multi-task, prioritize, and manage competing priorities.
• Strive to achieve brand key performance indicators and competencies.
• Help maintain a clean, attractive, and organized store.
• Inform management of safety opportunities and demonstrate safe work practices.
• Pursue continual learning, improvement, and results.
• Follow company policies and procedures, including those related to discounts, promotions, and inventory management.

Benefits

• Health care
• Retirement savings
• Paid time off/vacation
• Employee discounts
• Competitive bonus and/or commission plan may be offered
• $5,000 sign-on bonus

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED