Licensed Optician - Hyde Park Village

Warby Parker • Tampa, FL

8h

About The Position

Warby Parker is seeking a skilled and enthusiastic Optician to join its in-house optical team. The role helps customers meet their eyewear needs by delivering knowledgeable, accurate service and helping them feel confident about their glasses. The Optician develops expertise in the Warby Parker brand and products, explains prescriptions and product options, and works collaboratively with the team to provide exceptional customer service and improve sales and service practices. The role also represents the company’s brand, values, and mission. The posting describes career-advancing resources and benefits and provides separate benefit information for full-time and part-time employees; it does not specify the employment type for this particular opening.

Requirements

• Be a licensed dispensing optician in states that require a license, or an ABO-certified optician in non-licensing states.
• Have a passion for the eyewear and retail industries.
• Communicate clearly, effectively, and professionally, including explaining technical terms in an understandable way.
• Be dedicated to going above and beyond for customers and teammates.
• Be an energetic, positive team player who can adapt to a fast-paced, changing work environment.
• Be detail-oriented and able to manage a wide range of responsibilities.
• Be open-minded and committed to continual learning.
• Not be listed on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

• Work directly with customers to meet their eyewear needs.
• Take and record measurements, adjust and fit eyewear accurately.
• Check that finished eyewear meets optical standards and customer requirements and requests.
• Explain prescription terminology and product offerings to customers.
• Work with the team to ensure customers receive exceptional service.
• Help customers choose frames and lenses based on prescription needs, fit, personal style, and lifestyle.
• Collaborate with the team to develop sales and customer-service best practices that can be implemented throughout the organization.
• Represent the brand and educate others about its values and mission.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Life and AD&D insurance
• Paid sick leave
• Paid holidays
• Vacation days
• Retirement savings plan (401(k))
• Parental leave, including for non-birthing parents
• Short-term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement support
• Optical education reimbursement
• Free eyewear
• Overtime pay for non-exempt employees required to work more than 40 hours in a workweek

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed