Licensed Optician - Roosevelt Fields

Warby Parker•Garden City, NY

4d•$26 - $33

About The Position

Warby Parker is seeking a skilled, enthusiastic Optician to join its in-house optical team at Roosevelt Fields. The Optician helps customers meet their eyewear needs and provides extraordinary service, building expertise in Warby Parker’s brand and products. The role includes taking and recording measurements, adjusting and fitting eyewear, checking finished eyewear for optical standards and customer requirements, and explaining prescriptions and product options. The Optician works collaboratively with teammates to deliver exceptional service and develop sales and customer-service best practices. The position also represents Warby Parker and helps educate others about its values and mission. The ideal candidate is licensed as a dispensing optician in states that require licensure, or ABO-certified in states without licensing requirements. They are passionate about eyewear and retail, communicate technical information clearly, are customer-focused, detail-oriented, adaptable, collaborative, and eager to keep learning. Warby Parker describes a comprehensive compensation package with a competitive base salary or hourly rate and variable compensation for eligible employees. Eligible non-exempt employees receive overtime pay when required to work more than 40 hours in a workweek. The posting lists benefits for both full-time and part-time employees; the specific employment schedule for this role is not stated.

Requirements

Be a licensed dispensing optician in states that require licensure, or an ABO-certified optician in non-licensing states.
Passion for the eyewear and retail industries.
Clear, effective, professional communication skills, including the ability to explain technical terms in an accessible way.
Commitment to going above and beyond for customers and teammates.
Energetic, positive team player able to adapt in a fast-paced, changing work environment.
Strong attention to detail and ability to handle a wide range of responsibilities.
Open-mindedness and willingness to keep learning and challenging existing knowledge.
Not be on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

Work directly with customers to meet their eyewear needs.
Take and record measurements, adjust and fit eyewear accurately.
Check finished eyewear against optical standards and customer requirements and requests.
Explain prescription terminology and product offerings to customers.
Work with the team to ensure exceptional customer service.
Help customers select frames and lenses based on prescription needs, fit, style, and lifestyle.
Collaborate with the team to develop sales and customer-service best practices for use across the organization.
Represent the brand and educate others about Warby Parker’s values and mission.

Benefits

Health, vision, and dental insurance (full-time employees).
Life and AD&D insurance (full-time employees).
Paid sick leave (full-time and part-time employees; accrual terms vary by location and status).
Paid holidays (full-time employees).
Vacation days (full-time employees).
Retirement savings plan (401(k)) (full-time employees).
Parental leave, including for non-birthing parents (full-time employees).
Short-term disability (full-time employees).
Employee Stock Purchase Plan (full-time and part-time employees).
Employee Assistance Program (EAP) (full-time and part-time employees).
Bereavement Support (full-time employees).
Optical Education Reimbursement (full-time employees).
Free eyewear (full-time and part-time employees).
Competitive base salary/hourly rate and variable compensation for eligible employees.
Overtime pay for eligible non-exempt employees required to work more than 40 hours in a workweek.