Licensed Optician

Stanton Optical•Augusta, GA

2d•Onsite

About The Position

Stanton Optical is seeking a Licensed Optician to create a superior customer experience by educating patients and facilitating the eyewear dispensing process. The role matches patients’ needs with available products and services, resolves issues, and supports sales while providing attentive customer care. Work hours are determined by business needs, so schedule flexibility is required. Stanton Optical is a full-service retail optical center focused on quality eyewear and customer service at affordable prices. Its parent company, Now Optics, has a vision of modernizing the eye care experience for all people and a mission of making eye care easy. The company’s iCARE values are Integrity, Collaboration, Accountability, Respect, and Empowerment. Now Optics d/b/a Stanton Optical is an Equal Opportunity Employer. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to protected characteristics. Applicants who need an accommodation to use the online application system due to a disability may contact the accessibility email address provided in the posting.

Requirements

Experience delivering outstanding customer service to patients as a Licensed Optician.
Valid ABO and NCLE credentials and/or a license in the applicable state.
High school diploma or equivalent.
Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
Effective communication skills for working with a diverse group of people.
Schedule flexibility; work hours are determined by business needs.
Knowledge of MS Word, Google Docs, or similar tools.
Passion for outstanding customer and patient care.
Interest in learning and fostering innovation among the team.
Ability to promote high work standards and encourage an entrepreneurial mentality.

Responsibilities

Greet patients and customers as they enter the store and identify their needs to provide an easy, memorable experience.
Recommend available products and services.
Meet sales goals established by management while complying with company and local policies and procedures.
Help patients and customers choose products and services that suit their budget and eye care needs.
Identify and troubleshoot prescription-related problems, resolve complaints, calm dissatisfied patients, and provide solutions.
Measure, fit, and adapt lenses and frames according to written prescriptions or specifications; determine lens specifications and make minor eyewear repairs or adjustments.
Maintain brand standards by performing basic housekeeping duties when necessary.
Perform other duties as assigned and required.