Licensed Optician - Assistant Manager - Bilingual

National Vision•Riverside, CA

23h

About The Position

America's Best, part of National Vision, is seeking a bilingual Licensed Optician - Assistant Manager to oversee daily store and eyeglass department operations. The role supports a positive customer experience and a welcoming, productive environment for associates while helping make quality eye care and eyewear affordable and accessible. The Assistant Manager oversees personnel and inventory, monitors financial and operational performance, and works with the General Manager on staffing. This role leads and coaches associates, helps achieve sales and customer service goals, ensures compliance with company policies and standards, and supports effective merchandising and marketing execution. Stores are closed every Sunday.

Requirements

Fluent in reading and speaking both English and Spanish.
Maintain an optical license as required by the state.
Optical sales experience.
Proven ability to lead, coach, and build associate relationships.
Sound understanding of store operations and standards for success.
Strong oral and written communication skills for effective team management.
Exceptional customer service skills.
Strong organizational skills for planning work and monitoring progress toward goals.
Ability to analyze, create, and understand financial reports.
Demonstrated ability to analyze and solve problems of varied scope.
ABO and NCLE certified.

Nice To Haves

Supervising experience is preferred.

Responsibilities

Drive, monitor, and achieve profit, sales, and performance goals according to National Vision standards.
Monitor retail operating costs, budgets, and resources.
Optimize and oversee the eyeglass department to ensure efficiency and compliance with company policies and operational guidelines.
Identify areas of opportunity and create action plans for improvement.
Commit to outstanding customer service and ensure associates provide the same.
Ensure quality standards are met.
Ensure effective merchandising and execution of marketing, pricing promotions, and initiatives according to brand and company standards.
Supervise and motivate Opticians and CL Sales associates, and in some stores the Receptionist, while ensuring timely completion of daily functions.
Assist the General Manager with forecasting staffing needs, recruiting, selecting, and retaining staff.
Lead and coach associates toward sales and customer service goals.
Mentor potential Apprentice Opticians as permitted by law.