Massage Therapist On-Call | Mokara Spa

Omni Hotels & Resorts • Nashville, TN

6d • Onsite

About The Position

The Massage Therapist is responsible for guest satisfaction at Mokara Spa by performing services to the best of their ability and maintaining Omni standards throughout all procedures. The therapist works as part of the spa therapy team to provide high-standard treatments that create a sensory journey and help guests rest, relax, and regain a sense of balance and harmony.

The role includes preparing and sanitizing treatment rooms and equipment, following treatment procedures and published appointment times, managing professional stock in accordance with PAR levels, and ensuring guests receive a completed prescription form after each service. The therapist is expected to strive for at least 10% in retail sales daily, weekly, and monthly. This is an on-call position requiring availability for a variety of shifts, including weekends, evenings, and holidays.

Requirements

• At least 1 year of massage therapy experience; experience in an upscale salon or spa setting is preferred.
• Ability to obtain a State of Tennessee Alcoholic Beverage Commission server permit before the date of hire.
• Proficiency in traditional and modern forms of massage.
• Good verbal and written communication skills.
• Attention to detail and excellent organizational skills.
• Professional business appearance, attitude, and performance.
• Commitment to exceeding customer expectations and attending closely to client needs.
• Ability to work under pressure and manage back-to-back appointments in a high-volume, four-diamond environment.
• Responsible and dependable, with the ability to fulfill on-call scheduling needs.

Nice To Haves

• Experience in an upscale salon or spa setting.

Responsibilities

• Provide high-standard spa treatments that support guest relaxation and well-being.
• Clean, sanitize, and set up treatment rooms according to procedures.
• Maintain sanitation of the work area and equipment in accordance with state board guidelines.
• Use professional stock in compliance with PAR levels to help reduce product waste.
• Begin and end treatments at the published times and consistently follow treatment procedures.
• Ensure every guest departs with a completed prescription form after each service.
• Strive to produce a minimum of 10% in retail sales daily, weekly, and monthly.
• Fulfill on-call scheduling needs, including availability for weekends, evenings, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed