Licesned Inside Sales Insurance Agent - Personal Lines

AAA Northeast•North Providence, RI
•$25 - $30•Remote

About The Position

As an Insurance Agent II, you will sell and service Personal Lines Insurance products for members who contact AAA Northeast by phone and online. This is a fully remote role based in Providence, Rhode Island, and requires an independent approach to daily responsibilities. The schedule is five days per week, including one weekend day, from 11:30 AM to 8:00 PM. Training runs Monday through Friday, 8:30 AM to 5:00 PM. The stated start date is December 14, 2026. The role combines insurance sales, regulatory and compliance practices, and member service. You will identify coverage options suited to members’ needs, meet sales goals, maintain prospect records, follow agency procedures for quoting and binding, process payments, and provide AAA Five Diamond service. You will also develop professional relationships with clients and community partners and offer AAA Northeast membership benefits. AAA Northeast describes its workplace as collaborative, valuing connection, transparency, and trust. Virtual meetings use a “cameras on” approach to support participation and engagement. The organization states its commitment to equal opportunity and fair, equitable recruiting, hiring, and advancement.

Requirements

  • High school diploma or GED required.
  • At least 2 years of insurance sales experience required.
  • Valid Personal Lines License required upon hire.
  • Valid Life Insurance License required within 1 year.

Nice To Haves

  • Associate’s degree preferred.

Responsibilities

  • Sell insurance products and services, meeting or exceeding sales goals.
  • Compile coverage and rating information and confirm insurers’ underwriting criteria, coverage, and premium data.
  • Provide members with product and premium proposals suited to their needs, including package options when applicable.
  • Develop leads and prospects by responding to referrals promptly.
  • Participate in sales programs designed to develop insurance prospects and maintain prospect files in the Customer Relationship Management (CRM) system.
  • Maintain general knowledge of Life products and consistently refer members to Life insurance Agents.
  • Develop familiarity with insurance carrier products, services, technology, and processes.
  • Follow agency processes and procedures for quoting and binding coverage and for receiving and processing member payments.
  • Work with Quality Assurance and Underwriting departments to minimize errors and omissions exposures.
  • Maintain general knowledge of insurance practices, including the scope of an agent’s authority.
  • Provide AAA Five Diamond service to current and prospective AAA Insurance clients.
  • Service new Insurance accounts by processing payments, researching underwriting criteria, and acting as a liaison with insurance companies.
  • Build professional relationships with clients, insurance company representatives, dealerships, real estate agents, and others to support AAA Insurance and broaden community knowledge of its products and services.
  • Offer and sell AAA Northeast membership and its benefits to clients.

Benefits

  • Medical coverage with employer contributions covering up to 93% of the premium cost.
  • Dental and vision options.
  • 401(k) retirement plan with a 6% company match; contributions are fully vested and made every pay period.
  • Three weeks of vacation, 12 holidays, and 8 sick days.
  • 48 hours of volunteer time annually.
  • Free AAA membership.
  • Insurance discounts.
  • Travel commission refund.
  • Up to $625 in wellness incentives.
  • Up to $6,000 in tuition reimbursement.
  • Annual bonus opportunities and, for certain roles, additional monthly and/or quarterly incentive compensation.
  • Ongoing training and career development opportunities.
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