Library Services Center Manager (Collection Services)
About The Position
The Library Services Center Manager manages the operational functions of the Libraries Services Center (LSC), a research library and high-density storage facility in Laurel, Maryland. The role leads a team responsible for library fulfillment and resource-sharing services, monitors service effectiveness, and develops services as needed. The manager reports to the Collections Services department manager and collaborates with library departments and JHU partner libraries. The position provides facilities assistance for the specialized storage complex and coordinates with Sheridan Libraries and Applied Physics Laboratory facilities departments to maintain equipment and building systems. It reworks workflows, floor plans, and shelf plans for short- and long-term projects serving JHU and outside entities, and supports collections management strategies through data gathering and analysis. The role supervises mainly non-exempt staff and works independently within a larger department to support library strategies, policies, and effective operations. The LSC is open seven days a week, with weekday operations from 6:30 a.m. to 5:00 p.m. The manager must be ready to respond at any time to emergencies or staff inquiries, including evenings and weekends. The exact schedule will be determined at hire; the listed schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., and may include weekends.
Requirements
- Master’s degree in Library Science or a related field.
- Three years of related experience.
- Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma or equivalent, as permitted by the JHU equivalency formula.
- Ability to respond to emergencies or staff inquiries at any time, including evenings and weekends.
Nice To Haves
- Logistics or inventory management experience.
- Three years of experience in a high-density environment.
Responsibilities
- Serve as a unit head with operational responsibility.
- Supervise up to 4 FTEs, providing coaching and supervision to library staff.
- Hire, train, and manage staff, conduct performance evaluations, and support staff professional development.
- Ensure staff are trained in and follow safety procedures when operating heavy equipment.
- Provide facilities assistance for the specialized library storage complex, including electric service, HVAC, landscaping, housekeeping, security, and collections-preservation climate control.
- Collaborate with other library services managers.
- Provide operational supervision that supports library objectives.
- Assist in setting the department's strategic direction through the unit.
- Ensure unit goals align with department, library, and institutional strategic plans.
- Create and implement policies and procedures for efficient and effective operations.
- Assist in designing measures to assess the unit in alignment with broader departmental assessments and evaluate service delivery and resource use.
- Work with the department manager to gather statistics for external reporting.
- Assist in preparing reports that demonstrate the unit's value.
- Provide services for, and invoice collections from, non-Sheridan JHU libraries.
- Stay apprised of developments in operational areas.
- Serve on library-wide committees and working groups.
- Engage in regional, consortial, or national library programs.
- Rework LSC workflows, floor plans, and shelf plans to accommodate short- and long-term projects for JHU and outside entities.
- Assist with collections management strategies through data gathering and analysis.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
