On-call Plaza Library Program Associate

City and County of Denver•Denver, CO
•Onsite

About The Position

The Denver Public Library’s Plaza program creates inclusive spaces for immigrants and newcomers to connect with resources and one another. The on-call Library Program Associate facilitates activities that engage immigrant and refugee communities, including small-group English conversation practice, citizenship preparation, children’s arts and crafts, and discussions of everyday topics that support self-sufficiency. The role requires in-person work at multiple Denver Public Library branches. Staff may be asked to work at any branch based on operational needs. The position usually does not exceed 10 hours per week, with most shifts lasting two to four hours. Weekday shifts are 5–8 p.m.; Saturday shifts are 9:30 a.m.–12:30 p.m. or 2–5 p.m. Applicants must be available for at least two weekly shifts within this schedule. The schedule includes evening and weekend hours and is determined by programming needs.

Requirements

  • High school diploma or equivalency.
  • One year of experience working in an organized program.
  • Knowledge of the needs of immigrant populations.
  • Skill in observing and responding to changing community trends.
  • Ability to improvise and apply creative solutions as part of a collaborative team.
  • Ability to engage in a multilingual environment and a desire to work with intergenerational groups.
  • Clear and culturally sensitive communication; positive attitude, excellent interpersonal skills, and cultural awareness when working with customers, coworkers, volunteers, and the community.
  • Ability to use workplace technology, including email, the internet, and automated software.
  • Strong time-management skills to fulfill communication responsibilities.
  • Ability to facilitate programming in person.
  • Availability for at least two weekly shifts in the specified weekday-evening or Saturday schedule.
  • One year of appropriate type and level of experience may substitute for each required year of post-high-school education.

Nice To Haves

  • Fluency in a language other than English.

Responsibilities

  • Facilitate activities that engage immigrant and refugee communities.
  • Lead small-group activities, including English conversation practice, citizenship preparation, children’s arts and crafts, and daily-life topics that support self-sufficiency.
  • Support a variety of activities as requested.
  • Assist with program setup and cleanup.
  • Facilitate programming in person at multiple library locations as needed.

Benefits

  • Access to the Employee Assistance Program, including six counseling sessions per year, legal assistance, financial counseling, and discounted recreation-center passes. The position does not offer other City and County of Denver benefits.
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