Library Assistant I - On Call

City of Sherwood•22560 SW Pine Street Sherwood, OR

About The Position

The City of Sherwood is seeking enthusiastic, motivated customer service professionals for an on-call Library Assistant position. This position has no regularly set schedule or guaranteed number of hours. Shifts are scheduled in advance, though short-notice coverage may be needed, and may occur between 9 a.m. and 7 p.m. Schedules may include evenings and weekends. Under general supervision, the Library Assistant performs varied library duties requiring general knowledge of library operations, primarily in circulation and also including readers' advisory, ready reference, technical services, and children's services. The employee may provide training and orientation to volunteers, students, and newly assigned personnel on site policies and practices. The work takes place in a library or community setting and involves frequent interruptions, occasional demanding situations, and customer interactions that may involve distraught individuals.

Requirements

Customer service experience working directly with the public.
Knowledge of computer operation, data entry, standard office equipment, alphanumeric sorting methods, and cash handling.
Ability to follow written and verbal instructions.
Ability to gather, sort, organize, and file materials alphabetically, numerically, or alphanumerically.
Ability to establish and maintain effective working relationships with employees, contractors, other agencies, public officials, the general public, and volunteers.
Education equivalent to high school, supplemented by additional coursework in general academic areas, and six months of library experience; or a satisfactory combination of experience and training demonstrating the knowledge, skills, and abilities to perform the duties.
Dependable attendance and prompt arrival for scheduled shifts.
Ability to meet the position's physical demands, including extended standing, occasional crouching, crawling, kneeling, stooping, bending, and reaching; routine handling of items weighing up to 5 pounds; and occasional lifting, moving, or carrying of objects weighing 20 to 50 pounds.

Nice To Haves

Knowledge of research methods and materials, online catalog search methods, and general library operations.
Previous experience in a public library organization using automated library systems.
Familiarity with a broad range of literature and information sources.
Experience learning changing technologies.
Proficiency in a language other than English.

Responsibilities

Staff the circulation area; check materials in and out, collect fines and fees, answer telephone calls, issue library cards and forms, and review returned materials for damage.
May prepare the library for opening or closing.
Perform paraprofessional library duties, including regional cooperative library loans, database searches, ordering and receiving materials, logging orders, notifying patrons, and returning orders to lending libraries.
Prepare materials for circulation by stamping books, taping spines, typing spine labels, applying covers, preparing video and audio cassettes, and updating lists.
Arrange and reshelve collection materials according to standardized shelving instructions.
Provide limited ready-reference and readers' advisory services; respond to questions about the facility and its equipment; explain and promote library services and events; and refer inquiries to other agencies when needed.
Assist other staff as workload and staffing levels require; may assist with library events, outreach, and programs.
Perform clerical tasks supporting library operations, including data entry, mail sorting, photocopying, typing, completing reports, publicity, and ordering supplies.
Maintain proficiency by attending training and meetings, reading materials, and meeting with others in areas of responsibility.
Maintain cooperative working relationships with City staff, other organizations, and the public.
Follow safety rules and procedures and keep work areas clean and orderly.
May perform other duties as assigned.