About The Position

The Resident Assistant provides hands-on support to residents and fosters meaningful connections within the community. The role helps residents with daily activities, maintains a safe and comfortable environment, and supports residents in living with dignity, joy, and companionship. This is an hourly, non-exempt, on-call role at The Plaza. The schedule requires picking up a minimum of three shifts per month. The position has no travel requirements and no supervisory responsibilities.

Requirements

  • Strong collaboration and teamwork skills.
  • Clear and compassionate communication abilities.
  • Commitment to serving with excellence and integrity.
  • Critical thinking, problem-solving, and interpersonal effectiveness.
  • Ability to pass a state-required background study.
  • Physical ability to perform the duties required by the position.
  • Ability to read, write, and speak English well enough to communicate with staff, residents, and visitors.

Nice To Haves

  • Previous experience as a caregiver, personal care assistant, or in a similar role is preferred but not required.
  • Minnesota or Wisconsin CNA certification is preferred and may be required for some levels of assisted living.

Responsibilities

  • Assist residents with daily activities, including bathing, grooming, dressing, oral care, toileting, and mobility.
  • Support residents with meals, restorative care, and life skills while respecting their preferences.
  • Encourage residents to participate in social, recreational, and wellness activities.
  • Help maintain clean and comfortable surroundings through housekeeping, laundry, and organizing resident spaces.
  • Prepare, store, and serve meals, beverages, and snacks, promoting a positive dining experience.
  • Monitor and report changes in residents’ health or emotional well-being to nursing staff.
  • Welcome new residents and help them transition into their new home.
  • Perform other duties as assigned to support the team and ensure exceptional care.

Benefits

  • Employer-matched retirement
  • Pay-on-demand
  • Comprehensive health and wellbeing benefits
  • Generous paid time off
  • Paid holidays
  • Scholarships
  • Training and professional development
  • Work-life benefits
  • Modern technology
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