Library Manager - Yorkville Library

The New York Public Library•New York, NY

6h•Onsite

About The Position

The New York Public Library is seeking a manager to lead the team of public service professionals at Yorkville Library. The branch serves a changing Yorkville neighborhood and receives more than 133,000 patron visits per year. The Library Manager is responsible for providing an environment of teamwork, adaptability, and excellent customer service, and for overseeing the branch’s administrative and programmatic operations in an urban public library setting. Under the general direction of the Associate Director, the Library Manager oversees daily branch operations, staff, budget, facilities, services, programming, and community relationships. The position is scheduled for 35 hours per week during regular branch hours. The Yorkville Library is a public-service library in a designated New York City Landmark building listed on the National and State Registers of Historic Places.

Requirements

Bachelor’s degree, or an equivalent combination of education and experience.
Substantial public library experience across a variety of roles, demonstrating administrative, supervisory, and leadership skills appropriate to the position.
Demonstrated commitment to providing consistent, high-quality public services.
Excellent interpersonal, oral, and written communication skills, including the ability to serve as an enthusiastic Library ambassador.
Demonstrated experience supervising, training, and mentoring staff.
Ability to exercise sound judgment, identify and assess problems, and implement appropriate solutions or recommendations decisively.
Ability to work independently and collaboratively across the Library.
Creativity, flexibility, and initiative in accommodating community and staff needs.
Commitment to diversity and inclusion.
Experience implementing or enforcing library policies and procedures.
Knowledge of emerging library technologies and service and programming trends for people of all ages in urban public libraries.
Strong computer and technology skills, including MS Word, Excel, PowerPoint, Google applications, PCs, Macs, and e-reader devices.

Nice To Haves

ALA-accredited Master’s degree in Library and Information Studies.
Experience creating, conducting, or participating in community training, programming, and outreach.

Responsibilities

Manage day-to-day branch operations, including information, circulation, outreach, and programming services.
Hire, develop, evaluate, train, and discipline site staff in accordance with Library policies; manage all staff in the building.
Oversee branch appearance and layout, procurement of furniture and supplies, and the operational, programmatic, supplies, and personnel budgets.
Develop and implement strategies to improve the onsite user experience, using statistics and metrics to tailor services to community needs and increase circulation and attendance.
Build partnerships with local businesses, community organizations, elected officials, and community leaders.
Partner with Programming units to develop and facilitate programs for the community’s diverse patron base.
Maintain and update the Library’s collection profile, merchandise materials, and communicate collection needs to the Collection Development team.
Promote exceptional customer service, encourage the branch team to prioritize it, and resolve patron complaints as needed.
Collaborate with the Library Network Manager and other departments to improve branch services, maintain the site, and ensure technology is operational.
Stay current in public library matters through professional development, professional and interlibrary organizations, and meetings, conferences, or workshops.
Perform related duties as required.