Library_Customer Svc Asst
About The Position
Works under the general supervision of an Agency Manager or other designated supervisory personnel to provide public information services at the general reference desk, including children’s, teen, and adult reference services and readers’ advisory. Works at various library agencies to assist with the collection and development of library materials, and recommends appropriate reading materials for adults, teens, and children to library management. Works with library personnel to provide professional library services, such as helping customers use computers and identify books in the collection. Provides basic circulation desk services as needed. Assists with planning and/or conducting programs for children, teens, and adults. Lifts and carries books, supplies, or materials to assist customers; stocks library shelves; and assists in training staff and volunteers as assigned. May perform additional assigned functions and serve as the staff member in charge when assigned. The position works primarily in a public library and may require travel within Shelby County to meetings and work areas at library branches. A flexible schedule that includes nights and weekends is required.
Requirements
- Bachelor’s degree in Liberal Arts, General or Interdisciplinary Studies, Adult/Youth Education, or a related field from an accredited four-year college or university.
- Ability to communicate verbally and in writing.
- Ability to operate a personal computer and basic office equipment.
- Ability to perform work involving stooping, bending, stretching, pushing cartloads of books or supplies up to 40 pounds, and lifting books up to 25 pounds.
- Ability to work a flexible schedule that includes nights and weekends.
- Ability to travel within Shelby County to meetings and library branch work areas as needed.
Nice To Haves
- One year of experience in customer service-related work is preferred.
Responsibilities
- Provide public information services at the general reference desk, including children’s, teen, and adult reference services and readers’ advisory.
- Assist with the collection and development of library materials at various library agencies.
- Recommend reading materials for adults, teens, and children to library management.
- Assist customers with computers and identify books in the library collection.
- Provide basic circulation desk services as needed.
- Assist with planning and/or conducting programs for children, teens, and adults.
- Lift and carry books, supplies, or materials to assist customers.
- Stock library shelves with books and reading materials.
- Assist in training staff and volunteers as assigned.
- Perform additional assigned functions and serve as staff member in charge when assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
