Library Clerk II - Circulation - Cinco Ranch Library

Fort Bend County • Katy, TX

21h • Onsite

About The Position

Serves as the first point of contact for patrons at the library, assisting them with inquiries, directing them to appropriate departments, and handling potential emergency situations or irate patrons. This role involves training and supervising part-time clerks and acting as the in-charge staff in the absence of a Clerk III. The position requires charging and discharging library materials, managing patron holds and reserves, and utilizing various software applications, RFID technology, and shelving classifications for daily tasks. Maintaining patron data, issuing library cards, and adhering to confidentiality policies are key responsibilities. The role also includes handling patron payments for fines and lost materials, reconciling accounts, preparing deposits and reports, and rerouting circulation materials between branches. Physical tasks involve loading/unloading library materials, sorting and processing deliveries, pushing book trucks, shelving items, and preparing materials for the Hold Shelf. Additionally, the position involves processing periodicals, maintaining collections, weeding outdated or damaged materials, and participating in staff meetings and training sessions. Other duties may include ordering supplies, processing and mending books/AV items, ordering and receiving library materials, performing database maintenance, and processing mail. The role also requires participation in emergency management activities during a local state of disaster.

Requirements

• High School Diploma/GED
• Two years job related experience.
• Strong computer skills; proficient with Internet, email and Microsoft Office products.
• Communication skills and the ability to work well with a diverse public and staff.
• Ability to learn library software applications and shelving classifications.
• Ability to interpret policy and problem-solve, and work with frequent interruptions.

Nice To Haves

• Some college preferred.

Responsibilities

• Serves as first point of service for patrons entering the building or calling the library for assistance, referring to other departments as necessary.
• Assists with training and supervision of part-time library clerks.
• Serves as In-Charge staff in absence of Clerk III.
• Charges/Discharges library materials using an integrated library system, including Interlibrary loans, patron holds and Partnership library reserves.
• Routinely uses software applications, shelving classifications, internet, email, spreadsheets to complete daily tasks, utilizes Radio Frequency Identification (RFID), converts collections on-the-fly as necessary.
• Inputs and maintains patron data in automated circulation system.
• Maintains patron records.
• Issues library cards.
• Follows Patron Confidentiality Policy.
• Assists patrons paying for overdue fines and/or lost materials-handles cash, cash register, credit cards and equipment.
• Counts, reconciles and balances accounts, prepares daily deposits and monthly reports.
• Reroutes circulation materials to other branches.
• Routinely loads/unloads bins of library materials weighing up to 25 lbs.
• Receives, sorts and processes new, existing and/or donated delivery items.
• Routinely pushes loaded book trucks, searches shelves for missing or requested items, shelves books and other library materials, prepares items for the Hold Shelf.
• Receives/checks-in new periodicals, journals and newspapers, processes and maintains the collections.
• Weeds older or damaged materials.
• Attends and participates in staff meetings, Staff Development Day, committee meetings and training sessions.
• Orders Supplies
• Processes, mends and cleans books and/or AV items
• Orders and receives library materials/checks invoices
• Creates records, changes holdings using an automated system
• Processes mail for the library system
• Performs database maintenance.
• Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

Benefits

• All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS).
• Full-time employees also enjoy a wide-range of great benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED