Library Circulation & Student Employment Supervisor

College of St Scholastica Inc•Duluth, MN

3d•$40,173 - $52,225

About The Position

The Circulation Supervisor provides patrons with guidance and research assistance during afternoon and evening hours. The position manages student employees assigned to the desk during scheduled work hours, processes interlibrary lending and borrowing requests, resolves circulation issues, and responds to patron or building safety, maintenance, and security concerns. The role oversees circulation activities, supports patrons in finding and retrieving materials, and manages lending, renewals, returns, fines, and account or resource questions through Alma. It also processes interlibrary loan requests through MINITEX and OCLC, maintains stacks, and helps open or close the library according to scheduled hours and the academic calendar. The supervisor hires, trains, directs, supports, and supervises student employees in collaboration with the library team. The position participates in staff meetings, training, and MnPALS user groups and activities, and may assist with purchasing or other duties supporting library operations and the college’s mission. It maintains an on-call role on weekends for emergencies and staffing shortages. If weekend hours are accumulated, the weekday schedule will be adjusted accordingly.

Requirements

High school diploma.
Experience working with young adults and/or in a public-facing service environment.

Nice To Haves

Associate’s or Bachelor’s degree.
Library experience in a Circulation or Access Services area.
Experience with Alma or other integrated library systems.

Responsibilities

Oversee circulation activities and assist patrons with locating and retrieving library materials.
Lend, renew, and return materials through Alma, track and issue fines, and help patrons with resource management, online account issues, printing complications, and item locations.
Communicate with patrons about extending, renewing, or billing overdue materials and troubleshoot missing, overdue, expired, or unfilled requests.
Hire, train, direct, support, and supervise student employees in collaboration with the library team.
Process interlibrary loan borrowing and lending requests through MINITEX and OCLC.
Pack, ship, and unpack physical items according to the library’s delivery systems, maintain transaction records, and follow up with libraries and patrons regarding loan issues.
Ensure books and other library materials are returned to their proper shelving locations and collaborate on periodic stacks inventory.
Open and/or close the library according to scheduled work hours and the academic calendar.
Ensure furniture is orderly and well maintained; address and document emergency, maintenance, and housekeeping situations; and maintain an effective relationship with campus security.
Participate in staff meetings, training, and MnPALS user groups and activities.
Perform other duties supporting library activities and the college’s mission, potentially including assisting with purchasing.
Remain on call on weekends for emergencies and staffing shortages; adjust the weekday schedule if weekend hours are accumulated.