Library Associate - Dusenberry-River Library

Pima County • Tucson, AZ

18h • $20 - $27 • Onsite

About The Position

The Dusenberry-River Library is seeking a dynamic Library Associate. Are you excited by the opportunity to make a big impact in a small but mighty branch? Dusenberry-River may be the place for you. Located in the Catalina Foothills, our branch has a high circulation volume for our size and serves a vibrant and diverse daily audience, including a large older adult population, an energetic afterschool crowd, and an active children’s area. The pace is steady, the work is varied, and the community connections are strong. We are seeking a Library Associate with experience and interest in working with youth and supporting Children’s, Tween, and Teen programming in close collaboration with librarians representing those service levels. The ideal candidate will be enthusiastic about teamwork, eager to contribute ideas, and interested in creating welcoming, engaging experiences for young people and their families.

Requirements

• High school diploma or General Education Development (GED) certificate AND three years of customer service experience assisting the public. (Relevant experience and/or education from an accredited college or university may be substituted.) OR: One year with Pima County in a Library Technical Assistant or closely related position as determined by the department head at the time of recruitment.
• Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.
• Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment.
• The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures.
• Failure to obtain and maintain the required licenses and certifications shall be grounds for termination.
• Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record.
• The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history.
• A prior criminal conviction will not automatically disqualify a candidate from employment with the County.

Nice To Haves

• Minimum one (1) year library or volunteer experience.
• Minimum one (1) year preparing or presenting educational programs or outreach services.
• Bilingual (English/Spanish).
• Experience training staff or volunteers.
• Minimum two (2) years technology experience (email, eBooks, Microsoft Office Suites, personal electronic devices such as tablets, cell phones, e-readers, library website, Google forms or docs).
• Experience using an integrated library system (ILS), such as Sierra, Polaris, SirsiDynix, Millenium, Alma, Symphony, Horizon, Carl, or Apollo.

Responsibilities

• Evaluates branch compliance with applicable federal, state, County, and related laws, rules, and regulations.
• Prepares and presents evidence-based educational programs and outreach services aligned with the department’s strategic directions and core values.
• Coordinates and participates in internal and external services such as accounting, payroll, IT, scheduling, personnel, outreach, and library programming.
• Supervises, schedules, and trains volunteers, and assumes temporary supervisory responsibility in the absence of senior staff.
• Utilizes conflict management skills to de-escalate and address unexpected problems or potentially volatile situations, completing associated documentation.
• Provides customer service to diverse members of the public including vulnerable individuals and non-English speakers.
• Assists professional staff with collection maintenance, material selection, and bibliographic research following professional standards.
• Participates in committee meetings and continuing education to incorporate current best practices in children’s, youth, or adult services.
• Assists in creating schedules, preparing reports, maintaining records, managing inventories, processing ILL requests, resolving invoice discrepancies, and handling money transactions.
• Coordinates unit activity with other departmental units, County departments, and outside agencies.
• Creates and maintains databases, compiles and analyzes data, and produces reports using automated information systems.
• Manages library social media accounts and communicates updates to the public.

Benefits

• competitive salaries
• generous health insurance coverage
• retirement plans
• flexible work schedules
• generous family leave policy
• wellness programs
• opportunities for professional advancement through training programs, workshops, and educational reimbursement programs
• County-wide employee recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED