Library Associate

City of Alabaster•Alabaster, AL

3d•Onsite

About The Position

The City of Alabaster is seeking a customer-focused and dependable individual to join the Albert L. Scott Library team as a Library Associate (Circulation Clerk). This position plays an important role in supporting daily library operations while providing exceptional service to the community in one of the fastest-growing cities in Shelby County. If you enjoy helping others, working in a collaborative environment, and supporting literacy and lifelong learning, we encourage you to apply. This position assists library patrons with circulation services, membership applications, general library support, and customer service functions. The ideal candidate will be organized, adaptable, and committed to creating a welcoming library experience for all visitors.

Requirements

High School Diploma or GED required
Strong customer service and communication skills
Basic computer proficiency
Ability to maintain composure and professionalism in stressful situations
Ability to calculate fines, handle cash, and make change accurately
Ability to organize and shelve materials correctly
Ability to maintain records and prepare reports
Ability to establish positive working relationships with coworkers and the public
Ability to maneuver a loaded book truck weighing up to 100 pounds
Flexibility to work evenings, weekends, and variable schedules
Standing
Talking and hearing
Use of hands and fingers
Walking
Reaching
Climbing or balancing
Stooping, kneeling, crouching, and crawling
Ability to read information in both print and electronic formats

Nice To Haves

Some college coursework preferred
Library experience and/or customer service experience preferred
Knowledge of library classification systems and library operations is preferred.

Responsibilities

Perform circulation desk operations including checking library materials in and out using an automated circulation system
Inspect returned materials and assess fines for overdue, lost, or damaged items
Assist patrons with membership applications and maintain accurate patron records
Answer routine questions regarding library services, resources, and facilities
Assist patrons with public computers, online catalog searches, self-checkout, and print/time management systems
Answer telephone calls and provide clerical support as assigned
Respond to patron concerns in a professional and courteous manner
Assist with shelving, sorting, inventory, and locating library materials
Produce and monitor handouts, flyers, displays, newsletters, and signage
Help prepare for library events and programs, including setup and decorations
Maintain supply inventory and daily statistical reports
Retrieve materials from book and DVD drops
Count and record daily revenue at closing
Assist with displays, circulation incentive programs, bulletin boards, and temporary signage
Support other library projects and departments as needed
Regular and predictable attendance is an essential function of this position.