Library Associate

North Canton Public Library • North Canton, OH

18h • Onsite

About The Position

The North Canton Public Library is looking for a friendly, engaging, and motivated professional with a deep commitment to customer service to assume the position of library associate in its Children’s Department. The successful applicant must be enthusiastic about the development of cutting-edge children’s programming, continually seek ways to improve upon the Library’s services to its community, and work as a team player to enhance the Library’s work culture of kindness, respect, and integrity among staff.

Requirements

• Ability to work independently, be organized, and multitask.
• Ability to helpfully communicate with the public to determine customer needs.
• Ability to use and understand technology.
• Ability to analyze needs and situations.
• Ability to make sound decisions.
• Ability to work well with others and to promote positive staff and community relations.
• Ability to follow verbal and written instructions.
• Ability to follow and apply library procedures and policies.
• Must be able to maintain a schedule that includes regular Sunday shifts during the school year and frequent weekday afternoon hours.
• Must be able to lift, carry, push, and pull 40 pounds.
• Must be able to bend and reach.
• Must be able to communicate effectively in English, both orally and in writing.

Responsibilities

• Proactively provides outstanding customer service to library users of all ages and backgrounds
• Provides programs, presentations, and training to patrons and other organizations, in the Library, and in the community
• Interviews, researches, and answers questions from patrons in person, via phone, or through email correspondence
• Assists in developing and maintaining a high-quality collection based on community needs, usage levels, and relevance of materials which includes (but is not limited to) shelf reading, putting away materials, verifying items as listed, and inventory
• Evaluates materials, utilizes statistical data and reports for collection maintenance, and makes withdrawals according to library guidelines
• Initiates, plans, and delivers children’s programs to increase awareness of library resources and encourage library use, including regular after-school programming on weekday afternoons
• Recommends materials based on patrons’ interests
• Assists patrons with basic troubleshooting of common software products, operating systems, browsers, and other technologies associated with library services (including handheld devices, e-Readers, laptops, tablets, etc.)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level