Library Associate - Woods Memorial Library

Pima County•Tucson, AZ

18h•$20 - $27•Onsite

About The Position

We are seeking a Library Associate with experience in age group birth through 8 years who leads with purpose and a deep commitment to serving a diverse and vibrant community. This people-centered individual will embrace change with confidence, and strive to make a lasting, positive impact. As a member of the service level programming, the hired candidate will have a supporting role in engaging the Woods Library community. As the birth through 8 years Library Associate, you will be part of the library team, develop and implement story-time and children’s programming, take part in outreach and school visits as needed. The hired candidate will demonstrate an understanding of customer-service practices in a public library setting. This position may be required to work rotating shifts, including evenings and weekends.

Requirements

High school diploma or General Education Development (GED) certificate AND three years of customer service experience assisting the public.
Valid driver license is required at time of application.
Valid AZ driver license is required at time of appointment.

Nice To Haves

Minimum one (1) year library or volunteer experience.
Minimum one (1) year preparing or presenting educational programs or outreach services.
Bilingual (English/Spanish).
Experience training staff or volunteers.
Minimum two (2) years technology experience (email, eBooks, Microsoft Office Suites, personal electronic devices such as tablets, cell phones, e-readers, library website, Google forms or docs).
Experience using an integrated library system (ILS), such as Sierra, Polaris, SirsiDynix, Millenium, Alma, Symphony, Horizon, Carl, or Apollo.
Experience using a copier and fax.
Experience using a cash register and handling money.

Responsibilities

Evaluates branch compliance with applicable federal, state, County, and related laws, rules, and regulations.
Prepares and presents evidence-based educational programs and outreach services aligned with the department’s strategic directions and core values.
Coordinates and participates in internal and external services such as accounting, payroll, IT, scheduling, personnel, outreach, and library programming.
Supervises, schedules, and trains volunteers, and assumes temporary supervisory responsibility in the absence of senior staff.
Utilizes conflict management skills to de-escalate and address unexpected problems or potentially volatile situations, completing associated documentation.
Provides customer service to diverse members of the public including vulnerable individuals and non-English speakers.
Assists professional staff with collection maintenance, material selection, and bibliographic research following professional standards.
Participates in committee meetings and continuing education to incorporate current best practices in children’s, youth, or adult services.
Assists in creating schedules, preparing reports, maintaining records, managing inventories, processing ILL requests, resolving invoice discrepancies, and handling money transactions.
Coordinates unit activity with other departmental units, County departments, and outside agencies.
Creates and maintains databases, compiles and analyzes data, and produces reports using automated information systems.
Manages library social media accounts and communicates updates to the public.