Library Associate, 20 hrs per week

Jackson County Library District•White City, OR
•$21 - $26

About The Position

The Library Associate performs front-line customer service and moderately complex technical and paraprofessional duties supporting various library sections or functions, primarily at the Circulation or another service desk. Excellent customer service to library patrons is the core tenet of the position. The role is 20 hours per week. The starting salary is $20.61 to $21.90 per hour, based on steps 1–5 of Grade G of JCLS’s 16-step salary schedule. Placement considers applicable education and experience and Oregon state pay equity laws. Employees who pass a Spanish language competency test are eligible for a bilingual stipend under JCLS policy.

Requirements

  • High school diploma or GED.
  • Criminal background check required.

Nice To Haves

  • Two years of library experience.
  • Bilingual in Spanish.

Responsibilities

  • Welcome and register patrons, issue library cards, check materials in and out, and manage patron accounts.
  • Process incoming and returned materials in all formats, including inspection, check-in, hold and request fulfillment, status updates, branch transfers, and security measures as needed.
  • Perform daily and/or monthly hold routines to gather, maintain, organize, update, and transfer materials for customer pickup.
  • Accept and process fines, fees, and other payments.
  • Help patrons locate materials using computers and explain library procedures, such as checking out materials, logging onto the Internet, and making copies.
  • May assist the branch manager with library programming and outreach for all ages.
  • May plan, prepare, and conduct storytime programs.
  • May assist with, plan, and implement programs for all ages, including Spark Space programs.
  • Provide information about programs, events, conference rooms, and related services.
  • Shelve library materials as needed.
  • Address or escalate patron conduct or safety issues to appropriate management.
  • Participate in assigned business-related activities and clerical responsibilities to help ensure the library building is open and operational.
  • Maintain regular attendance.
  • Perform other duties as assigned.

Benefits

  • Employees who pass a Spanish language competency test are eligible for a bilingual stipend under JCLS policy.
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