Library Associate I - Branch 20

Harford County Public Library•Aberdeen, MD

2d•$19 - $25•Onsite

About The Position

Performs a variety of reference services at a library branch to help customers make full use of the library and its services. Assists customers with locating materials and information and using electronic resources and emerging technologies. Plans and provides library programming and meets the minimum public service hours defined by Library Administration. The position is part-time, scheduled for 20 hours, and is based at the Aberdeen Branch in Aberdeen, Maryland. It reports to the Branch Manager or Assistant Branch Manager and does not supervise staff. The work schedule includes day, evening, and weekend hours. The role requires travel to branch and outside locations. The work involves occasional physical effort handling light materials weighing up to 30 pounds, such as setting up or taking down event equipment and pushing or pulling library carts. Employees may stand or walk up to 60% of the time and may need to sit and use a computer and keyboard for extended periods. The environment has moderate noise. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions. Starting pay, depending on qualifications, is $19.29 to $25.44 per hour. The position is eligible for a deferred compensation 457(b) retirement plan, pension plan, employee assistance program, voluntary benefits, and more.

Requirements

Bachelor’s degree.
Ability to attend the Library Associate Training Program and complete it within two years after starting the program for Library Associate I.
At least one year of related experience.
Computer experience, including Internet use, computer databases, and downloading digital materials to a personal device.
Ability to work day, evening, and weekend hours.
Working knowledge of library practices and procedures, current reference and search tools, and the standard automated library system.
Working knowledge of reference and readers’ advisory principles and practices.
Ability to operate relevant computer systems, hardware, software, and office machines.
Working knowledge of electronic resources, including the Internet and bibliographic utilities.
Ability to train staff, volunteers, and others as appropriate.
Ability to develop and present programs.
Adaptability, flexibility, and patience with customers and staff.
Strong verbal and written communication skills.
Strong customer service skills.
Basic math skills.
Ability to travel to branch and outside locations.
Ability to handle light materials weighing up to 30 pounds.

Responsibilities

Provide reference services and encourage customers to check out materials.
Assist the public in using library resources, including computer catalogs, indexes, computerized search systems, and the Internet.
Conduct in-depth reference searches and provide readers’ advisory services.
Plan and arrange displays of materials supporting popular topics.
Conduct library tours and orientations.
Provide customers with information about library activities, facilities, rules, and services.
Provide services to special populations and coordinate special programs, such as summer reading, story times, or holiday programs.
Prepare and compile required reports and statistics.
Maintain assigned collections.
Manage and coordinate activities associated with an assigned population.
May develop training tools and conduct staff training.
May plan, direct, or carry out special projects involving library promotion and outreach.
Serve on committees and participate in workshops, seminars, and training as requested.
Represent the Library at outreach activities as needed.
Notify the supervisor of suggested improvements to personnel, procedures, and system-wide goals and objectives.
Learn new skills and technologies to maintain proficiency in areas of expertise.
Provide dependable, punctual, friendly, cooperative, and consistent customer service.
Follow library policies and procedures and perform other duties as assigned.