Library Associate 3

Tennessee Board of Regents•Tullahoma, TN

6d•$33,645 - $36,645•Onsite

About The Position

Motlow State Community College is hiring a Library Associate 3 for the Libraries & Testing department at the Moore County campus. This paraprofessional role provides customer, circulation, testing, and reference services, as well as computer assistance and one-on-one instruction for library patrons. The position also performs and oversees a range of library support, testing coordination, cataloging, and digital resource management duties. Duties may be modified according to the College’s needs. The position is contingent upon funding availability and budget approval.

Requirements

Bachelor’s degree from an accredited institution and at least one year of customer service experience; increasingly responsible office work involving testing principles and technology supporting library services may substitute for post-secondary education on a year-for-year basis.
Working knowledge of books, e-books, and library databases.
Knowledge of customer service principles and ability to apply them in a library setting.
Working knowledge of cloud storage, including Microsoft OneDrive and Google Suite.
Experience using D2L or a similar Learning Management System.
Strong interpersonal skills and ability to communicate effectively with a wide range of individuals and constituencies.
Maintain current knowledge of library best practices through continuing professional development and/or attendance at professional development events.
Ability to lift and carry boxes weighing up to 40 pounds and transport book carts and equipment between buildings and rooms.
Ability to travel to other campus locations as assigned or needed.

Nice To Haves

Bachelor’s degree from an accredited institution and three years of library employment experience.

Responsibilities

Provide supervision, mentorship, and guidance to Library Associates I and II and student workers.
Guide patrons in accessing physical and digital information through the library catalog, and support use of library materials, databases, computers, and equipment.
Manage circulation services and monitor use of study rooms.
Maintain daily library statistics and gate-count records and contribute to collection and reporting of library data.
Administer Motlow IDs for students, faculty, staff, and community users.
Create and maintain digital subject guides.
Troubleshoot library equipment; coordinate maintenance and service requests; monitor supply inventory and order supplies.
Maintain clear signage about library hours and closings; answer the library phone and respond to voicemail and email.
Collaborate with library areas, including distance education services, and use Google and Microsoft Suites, library ILS software, databases, and catalog tools.
Assist users with virtual reality and other extended reality equipment and software.
Move library materials and equipment, including lifting and carrying boxes weighing up to 40 pounds, and travel to other campus locations as assigned or needed.
Serve on designated committees as assigned or appointed.
Schedule and proctor exams, maintaining a secure and controlled testing environment in accordance with policies and guidelines.
Coordinate maintenance of testing equipment and report technical issues for resolution.
Arrange testing accommodations in coordination with disability services and faculty.
Maintain testing-session records and generate reports for assessment and improvement.
Communicate Testing Center policies and procedures to students, faculty, and staff.
Train and supervise Testing Center proctors and support staff.
Help ensure the Testing Center is accessible and inclusive, collaborating with accessibility services on accommodations.
Coordinate exam scheduling with faculty and academic departments and liaise with other campus departments as needed.
Keep current with testing and assessment practices and propose improvements to Testing Center operations.
Perform copy cataloging and work with database vendors and ILS customer service to resolve discovery or cataloging issues.
Recommend purchases of digital and print resources; supervise preparation of materials for public use; determine whether worn, damaged, or lost materials should be replaced, repaired, or disposed of.
Work with the director on original cataloging and catalog corrections.
Supervise and perform ordering, tracking, and receipt of materials; maintain vendor contacts and resolve vendor issues.
Process library materials and train library staff in materials processing.
Manage electronic resources, including e-journals, databases, e-books, online multimedia databases, and other electronic collections.
Coordinate trials and vendor demonstrations; select, acquire, and activate electronic resources, including preliminary license review and negotiation in consultation with the Library Director and relevant liaisons.
Manage annual renewals; investigate emerging acquisition models and tools; compare vendor products, maintain vendor relationships, negotiate and document license terms and pricing, and collaborate with consortia partners.
Review online collections and recommend changes; monitor trends and technologies in electronic resource management and recommend improvements.
Perform other duties as assigned.