Library Info Specialist 3

University of New Mexico•Albuquerque, NM

3d•$3,841 - $5,148•Onsite

About The Position

The College of University Libraries and Learning Sciences seeks a Library Information Specialist 3 to provide customer, circulation, reference, and information services, along with facility oversight, in support of a safe and productive learning environment. The successful candidate will bring library experience, a service orientation, teamwork, strong communication and problem-solving skills, and an interest in professional growth. The position is part of Access Services, which helps University of New Mexico and community users access resources and information across library locations and online. Services include circulation, resource sharing, technology lending, course reserves, information and research support, and collection maintenance. The role is based in Zimmerman Library and involves complex, specialized work in a fast-paced public-services setting. The employee will serve users in person and online, monitor daily operations, help implement and communicate policies and procedures, and participate in library services working groups. The position may also coordinate, prioritize, and oversee the work of other staff or student employees. Assignments may include service and process improvement and updating documentation for established procedures and workflows. Contributing to a welcoming and inclusive environment for library users is an ongoing expectation. The position has an eight-hour workday Monday through Friday between 6:30 a.m. and 6:30 p.m., depending on operational needs, with occasional evening or weekend support required. The anticipated schedule is Monday through Friday, 9 a.m. to 6 p.m., including closing Zimmerman Library on Fridays and/or other days as necessary. The position is on the University of New Mexico’s main campus in Albuquerque and is not eligible for remote work.

Requirements

Bachelor’s degree.
At least 3 years of experience directly related to the duties and responsibilities; completed degrees above the minimum education requirement may substitute for experience on a year-for-year basis.
A background check is required.
Submit a cover letter, resume, and at least three professional references through the UNMJobs application process.

Nice To Haves

Experience with library circulation and information services delivered in person, by phone, email, chat, and text.
Experience with library collections maintenance.
Experience working independently with building and facilities responsibilities, including safety and security.
Demonstrated use of Microsoft Office Suite and knowledge of specialized software, including SpringShare products, ILS products, and ILL products.
Demonstrated ability to communicate effectively, orally and in writing.
Demonstrated commitment to serving a diverse population of students, employees, and community members.

Responsibilities

Provide customer, circulation, reference, and information services at in-person and online service points.
Oversee library facilities to help ensure a safe and productive learning environment.
Monitor daily operations in a public-services setting.
Participate in implementing and communicating operating policies and procedures.
Serve on library services working groups.
May coordinate, prioritize, and oversee the work of other staff and/or student employees.
Contribute to service and process improvement, including updating documentation for established procedures and workflows.
Help create a welcoming and inclusive environment for library users.
Provide occasional support for evening or weekend hours and close Zimmerman Library on Fridays and/or other days as necessary.