Library Assistant
About The Position
The Library Assistant assists the Library Director with all aspects of operating the library, including helping patrons, supervising volunteers, and performing technical library functions. The role provides courteous, responsive customer service; supports patrons with library materials, information, and technology; and performs circulation, cataloging, collection maintenance, and clerical duties. The assistant also helps plan and present library programs and performs other duties as assigned. Work is conducted in a dynamic, fast-paced office setting with moderate noise, primarily indoors but sometimes at offsite locations and in venues both indoors and outdoors. The position may involve sitting or standing for extended periods, walking, and occasional lifting. The assistant supervises volunteers and reports to the Library Director for assistance with library operations.
Requirements
- Associate's degree or equivalent from a two-year college or technical school; or one year of related experience and/or training in a library setting; or an equivalent combination of education and experience.
- Previous experience with computer input and labeling.
- Ability to read, write, and verbally communicate in English.
- Ability to perform the essential duties satisfactorily, with or without reasonable accommodation.
- Ability to use computers and computerized transactions in a time-sensitive, fast-paced environment.
- Ability to sit or stand for extended periods and occasionally lift up to 50 pounds independently and/or lift or move up to 100 pounds with assistance.
- Ability to walk, talk, hear, and use hands to handle, feel, or operate objects and tools, including computers and office equipment.
- Vision abilities including close and peripheral vision, depth perception, and the ability to adjust focus.
Responsibilities
- Provide courteous, professional service to members and guests, assess satisfaction, and adapt service as needed.
- Use proprietary software and assist members with computers, laptops, tablets, smartphones, eReaders, and other devices.
- Manage volunteer schedules and training; supervise volunteers.
- Assist with opening and closing procedures for the library.
- Promote library materials, check items out and in, and resolve complaints professionally and efficiently.
- Sort and re-shelve books, periodicals, and other returned materials.
- Enter new members into the library database and help members find information and materials.
- Show members how to use library software to find, reserve, and renew materials.
- Answer telephone calls, organize and maintain files, operate a copier and fax machine, and perform other clerical duties.
- Follow punctual attendance and time-clock procedures.
- Notify members about overdue materials and assess fines and fees for late, lost, or damaged materials.
- Select, order, receive, process, and maintain library materials; enter materials into the online catalog and update records.
- Repair damaged materials and assist with inventory, including selecting, deselecting, and presenting materials.
- Recommend reading or viewing materials to members.
- Help plan and present special programs, including Virtual Reality activities, author book talks, classes, story times, and outreach.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
