Library Assistant

City of Dunedin•Dunedin, FL

About The Position

Under direct supervision, the Library Assistant performs routine library circulation and customer service duties in accordance with established Library policies and procedures, along with related work as directed. The position reports to the Library Manager - Circulation. The role supports daily circulation operations, patron services, library materials handling, records, and routine clerical functions. Employees may be assigned a variety of schedules, including compulsory work periods during special, emergency, or disaster situations. Category C employees are not required to remain on premises during a declared state of emergency unless otherwise mandated.

Requirements

High school diploma or GED equivalent.
One year of experience in library circulation operations or general clerical/customer service work; an equivalent combination of training and experience providing the required skills, knowledge, and abilities may be considered.
Ability to type accurately at a rate sufficient to perform assigned duties.
Knowledge of public library practices and procedures, and of applicable methods, procedures, policies, laws, ordinances, standards, and regulations.
Ability to use computers and modern office equipment and practices, including a copier, calculator, and telephone.
Knowledge of proper English usage, vocabulary, punctuation, and spelling; ability to speak and understand English.
Knowledge of basic mathematics, including addition, subtraction, multiplication, division, decimals, and percentages.
Ability to interpret written, oral, diagrammatic, or scheduled instructions; exercise judgment; and adapt methods and standards to assigned objectives.
Ability to prepare reports and correspondence with attention to detail and to read and interpret materials related to the job.
Ability to plan, organize, and prioritize daily assignments and work activities and complete duties without direct supervision.
Ability to communicate courteously and with integrity, exchange information, assist fellow employees, and provide limited supervision and volunteer leadership as assigned.
Ability to exert light physical effort in sedentary to light work, including moving between office areas and lifting, carrying, pushing, or pulling objects weighing up to 20 pounds; stand for extended periods; and perform repetitive hand-eye-coordinated tasks such as data entry and filing.
Ability to meet visual, auditory, and oral communication demands of the work.
Work is regularly performed without exposure to adverse environmental conditions; some tasks may require extensive computer screen exposure.

Responsibilities

Open and close the Library at appropriate times.
Perform circulation operations in accordance with Library goals, objectives, policies, and procedures.
Check library books and materials in and out; resolve issues involving damaged or lost items; collect and process fees and other transactions.
Check shelves for overdue items and assist with overdue notices.
Register new Library patrons and enter circulation data into the computer; update the patron database as needed.
Empty book drops; load and unload book carts; check materials for damage and perform minor repairs as needed.
Assist patrons in locating materials and using Library resources and equipment; explain Library policies and procedures to the public.
Shelve books and alphabetize and shelve DVDs and other materials as needed.
Receive and respond to patron and public inquiries, suggestions, requests, and complaints.
Maintain department records accurately and prepare reports as required.
Provide technical assistance with mobile devices.
Handle incoming shipments of courier materials.
Perform routine clerical work, including answering telephones, typing reports and correspondence, copying and filing documents, processing mail, and attending meetings.
Assist with volunteers, including providing training as assigned.
Sell various library items to the public.
Assist with room set-ups and meeting room items as needed.
Assist with donations, displays, and department projects.
Perform related duties as required.