LIBRARY ASSISTANT II - Range AMEA / 08

Municipality of Anchorage•Anchorage, AK

9d•Onsite

About The Position

This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the Union. Employees who are hired or rehired to any position shall be placed at the entrance pay step, and advancement from the entrance step to the maximum step within a pay grade shall be by successive steps. Starting pay does not exceed the midpoint of the displayed pay range. Remote work schedule opportunities (telecommuting) may be considered after successful completion of probation, at the discretion of management and with the approval of the department head. Not all positions are eligible for remote work (telecommuting) per P&P 40-40. To be considered for employment, candidates must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Requirements

High school, GED, or the equivalent and one (1) year of customer service and/or library experience.
A valid State of Alaska Driver’s License at time of hire.
Passport Acceptance Agent Certification within six (6) months of hire
Employment is conditional based upon satisfactory completion of a national criminal background investigation (AS 12.62.160 and AS 12.62.400).

Nice To Haves

Preference will be given to Anchorage Municipal Employees Association (AMEA) employees.
AMEA employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-AMEA applicants.

Responsibilities

Assist the public with the circulation of materials.
Help meet the material needs of patrons through circulation; charging, discharging, and library card registration.
Provide technology assistance, quick reference assistance by using our Integrated Library System or the Online Public Access Computers.
Assist patrons with the Self-Checkout Machines, Copiers, our website, databases, and occasionally our Automated Handling System.
Provide support to understaffed Library locations and completing special projects.
Assist with Library programs both inside and outside the library.
Resolve any questions patron may have in regard to their account such as long overdue/missing materials or accepting fines and fees by using the cash register, card reader, preparing and taking bank deposits.
Train and assign tasks to volunteers.
Emptying book drops, shelving, sorting, answering phones, shipping and routing materials to other locations.
Assist with bus pass sales, voter registration, passport applications and other revenue generating opportunities.
Receive office supplies.
Establish and maintain effective relations with coworkers, the public, and vendors; Treat everyone with honesty, respect, and fairness.
Assist in APL's diversity and inclusiveness efforts.
Ensure excellent customer service and a positive user experience while being an efficient member of the team.
Other duties as assigned.