Library Access Services Assistant (Part-Time)
About The Position
The Madlyn L. Hanes Library at Penn State Harrisburg seeks a motivated and responsible individual to work part-time in the Access Services Department. This position provides evening and weekend service to students, faculty, staff, and residents of Pennsylvania. It is an excellent opportunity for someone returning to the workforce or seeking part-time employment in a collaborative and supportive campus environment. The starting wage is $15.00 per hour. This position is for 21 hours per week and requires the following schedule during the regular academic year: Two of the following three weekdays: Monday, Tuesday, or Wednesday. On each of the two assigned days, the schedule is 1:00 p.m. to 4:00 p.m. and 5:00 p.m. to 10:00 p.m. Saturday: 10:00 a.m. to 3:00 p.m. During the summer and holiday breaks, the schedule will be adjusted to align with the library’s operating hours.
Requirements
- Excellent interpersonal skills; ability to work with others in an inclusive and respectful manner.
- Ability to follow directions and maintain a schedule.
- Ability to work both independently and as part of a team.
- Specify the weekdays you are available to work, and confirm that you can work Saturdays from 10:00 a.m. to 3:00 p.m.
Nice To Haves
- Familiarity with information technology.
- Prior experience in a library, customer service, retail, or hospitality setting.
Responsibilities
- Provide frontline customer service.
- Answer directional, informational, and basic reference questions in person and by telephone.
- Circulate library materials and technology.
- Explain library policies and procedures to patrons.
- Provide information about group study rooms and assist with reservations.
- Collaborate with other departments to provide additional services.
- Open and close the library.
- Manage undergraduate student assistants.
- Assist with collecting unit statistics.
- Respond to gate and panel alarms in accordance with established procedures.
- Serve as the university contact for medical, building, and scheduling emergencies.
- Perform collection maintenance tasks, including shelving returned materials, relocating library materials, and inventorying collections.
- Assist with special projects.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
