Liaison Ambassador Services Florida
About The Position
The Liaison Ambassador supports physician managed care relationships by assisting with contract negotiations, analytics, and financial modeling; coordinating physician enrollment in managed care plans; and ensuring managed care companies comply with negotiated contracts. The role serves as a liaison between physician offices and insurance payors, follows up on payment issues, and responds to urgent physician office needs. It also schedules, coordinates, and documents PHO-related meetings and maintains tracking logs to monitor insurance payor issues through resolution. The position oversees the PHO phone line and requires a professional demeanor, business attire, satisfactory attendance, punctuality, and adaptability to changing situations and assignments. The role is based in a comfortable indoor environment and involves sitting with frequent opportunities to move around the department and traverse the hospital campus. The position is classified as an OSHA Category 3 task, with no exposure to blood, body fluids, tissues, or other potentially infectious materials as a condition of employment.
Requirements
- At least 1–3 years of experience in a healthcare setting, an equivalent field, or a related program.
- Ability to maintain a positive attitude in a fast-paced environment.
- Ability to multitask and prioritize in the changing healthcare environment.
- Ability to work collaboratively with others.
- Respect for confidential information and compliance with HIPAA rules and regulations.
- Ability to show initiative, good judgment, and resourcefulness.
- Ability to work with a variety of healthcare-specific software programs.
- Strong computer skills.
- Professional demeanor and business attire.
- Associate degree.
Nice To Haves
- Bachelor’s degree.
Responsibilities
- Assist with physician managed care contract negotiations, analytics, and financial modeling.
- Coordinate physician enrollment in managed care plans.
- Ensure managed care companies comply with negotiated contracts.
- Follow up on and resolve payment issues with insurance payors.
- Act as a liaison between physician offices and insurance payors.
- Schedule, coordinate, and document PHO-related meetings.
- Create and maintain tracking logs for insurance payor issues and track items through closure.
- Oversee the PHO phone line, respond to inquiries, and assist with urgent physician office issues.
- Maintain satisfactory attendance and punctuality.
- Adapt to changing situations and work assignments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
