Liability Claims Specialist

Michels Corporation•Lakeville, MN

About The Position

The Liability Claims Specialist II is responsible for the professional, confidential, and effective investigation, management, and resolution of complex liability claims within the construction industry. Under limited supervision, the position handles a variety of claim types, including automobile liability, property damage, professional liability, builders risk, pollution, vessel damage, and other related exposures. This detail-oriented claims professional investigates, analyzes, documents, and resolves claims, while maintaining accurate and comprehensive records in the Claims Management System. Records include investigative activities, claim progression, reserve and exposure considerations, and information supporting data integrity and consistency. The role requires strong organization and the ability to manage multiple priorities in a fast-paced environment. It involves regular communication with employees, operations teams, legal counsel, and third-party administrators, as well as preparing for and participating in Internal Legal Reviews, Operating Company Claim Reviews, and Third-Party Administrator (TPA) Claim Reviews. The specialist builds working relationships, provides customer service, and maintains proactive communication with internal and external stakeholders throughout the life of a claim. Michels Corporation describes itself as a family-owned and operated company with 8,000 people and 18,000 pieces of heavy equipment. It reports investing an average of $5,000 per employee annually in training and offering opportunities for growth. The company emphasizes safety and states that it is consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors.

Requirements

High school diploma or GED, and 5 or more years of related experience, or an equivalent combination.
Proficiency in Microsoft Office Suite.
Strong written and verbal communication skills.
Strong organizational skills and professionalism.
Demonstrated expertise in claim investigation, analysis, documentation, and resolution.

Nice To Haves

Bachelor’s degree, preferably in Risk Management or a related field.

Responsibilities

Investigate, manage, and resolve complex liability claims within the construction industry.
Handle claims including automobile liability, property damage, professional liability, builders risk, pollution, vessel damage, and other related exposures.
Analyze and document claims, including investigative activities, claim progression, reserves, and exposure considerations.
Maintain accurate and comprehensive claim records in the Claims Management System and support data integrity and consistency.
Manage multiple priorities in a fast-paced environment.
Communicate and coordinate with employees, operations teams, legal counsel, and third-party administrators.
Prepare for and participate in Internal Legal Reviews, Operating Company Claim Reviews, and Third-Party Administrator Claim Reviews.
Build strong working relationships, provide exceptional customer service, and proactively communicate with internal and external stakeholders throughout the life of a claim.