Liability Claims Specialist

Michels Corporation•Lakeville, MN

9h•$68,000 - $88,250

About The Position

The Liability Claims Specialist II is responsible for the professional, confidential, and effective investigation, management, and resolution of complex liability claims within the construction industry. Under limited supervision, the role handles a variety of claim types, including automobile liability, property damage, professional liability, builders risk, pollution, vessel damage, and other related exposures. The position requires expertise in claim investigation, analysis, documentation, and resolution, with careful maintenance of accurate and comprehensive claim records in the Claims Management System. Records include investigative activities, claim progression, reserve and exposure considerations, and information supporting data integrity and consistency. The specialist manages multiple priorities in a fast-paced environment and communicates with employees, operations teams, legal counsel, and third-party administrators. The role also prepares for and participates in Internal Legal Reviews, Operating Company Claim Reviews, and Third-Party Administrator Claim Reviews. Success requires strong working relationships, exceptional customer service, and proactive communication with internal and external stakeholders throughout the life of a claim.

Requirements

High school diploma or GED and 5 or more years of related experience, or an equivalent combination.
Proficiency in Microsoft Office Suite.
Strong written and verbal communication skills.
Strong organizational skills and professionalism.
Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

Bachelor’s degree, preferably in Risk Management or a related field.

Responsibilities

Investigate, manage, and resolve complex liability claims in the construction industry.
Handle claim types including automobile liability, property damage, professional liability, builders risk, pollution, vessel damage, and related exposures.
Analyze and document claims and maintain accurate, comprehensive records in the Claims Management System.
Document investigative activities, claim progression, reserve and exposure considerations, and information needed to support data integrity and consistency.
Manage multiple priorities in a fast-paced environment.
Communicate and coordinate with employees, operations teams, legal counsel, and third-party administrators.
Prepare for and participate in Internal Legal Reviews, Operating Company Claim Reviews, and Third-Party Administrator Claim Reviews.
Build strong working relationships, provide exceptional customer service, and maintain proactive communication with internal and external stakeholders throughout the life of a claim.