Liability Claims Specialist

Michels Corporation•Houston, TX

21h

About The Position

The Liability Claims Specialist II is responsible for the professional, confidential, and effective investigation, management, and resolution of complex liability claims within the construction industry. Under limited supervision, the role handles claim types including automobile liability, property damage, professional liability, builders risk, pollution, vessel damage, and other related exposures. The position requires expertise in claim investigation, analysis, documentation, and resolution, with a strong focus on maintaining accurate and comprehensive records in the Claims Management System. Records include investigative activities, claim progression, reserve and exposure considerations, and information supporting data integrity and consistency. The specialist manages multiple priorities in a fast-paced environment and communicates with employees, operations teams, legal counsel, and third-party administrators. The role also prepares for and participates in Internal Legal Reviews, Operating Company Claim Reviews, and Third-Party Administrator Claim Reviews, while building working relationships, delivering customer service, and maintaining proactive communication with stakeholders throughout each claim. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment. The company describes itself as family owned and operated, invests an average of $5,000 per employee annually on training, and offers opportunities for growth. It emphasizes safety as everyone’s responsibility.

Requirements

High school diploma or GED, 5+ years of related experience, or an equivalent combination.
Proficiency in Microsoft Office Suite.
Strong written and verbal communication skills.
Strong organizational skills and professionalism.
Demonstrated expertise in claim investigation, analysis, documentation, and resolution.

Nice To Haves

Bachelor’s degree, preferably in Risk Management or a related field.

Responsibilities

Investigate, manage, and resolve complex liability claims professionally and confidentially.
Handle claims involving automobile liability, property damage, professional liability, builders risk, pollution, vessel damage, and other related exposures.
Analyze claims and document investigative activities, claim progression, reserves, and exposure considerations in the Claims Management System.
Maintain accurate, comprehensive claim records and support data integrity and consistency.
Manage multiple priorities in a fast-paced environment.
Communicate and coordinate with employees, operations teams, legal counsel, and third-party administrators.
Prepare for and participate in Internal Legal Reviews, Operating Company Claim Reviews, and Third-Party Administrator Claim Reviews.
Build strong working relationships, provide customer service, and maintain proactive communication with internal and external stakeholders throughout the life of a claim.