Liability Claims Supervisor

CorVel Corporation•Charlotte, NC

1d•$73,345 - $113,247•Remote

About The Position

The Liability Claims Supervisor is responsible for supervising a team of direct reports, ensuring all quality, productivity and customer service criteria are met while adhering to company policies and procedures. The Liability Claims Supervisor position is integral to the success of the company and requires regular and consistent attendance, supporting the goals of claims department and of CorVel. This is a remote position.

Requirements

Active Home State or Designated Home State License
5-7 years claims handling experience including Auto, General Liability, and Litigation
2-5 years supervisory experience
Demonstrated public speaking skills
Knowledge of WC required
Current license or certification in Workers’ Compensation must be maintained throughout employment with CorVel

Nice To Haves

Self-Insured Certificate preferred
State Certification as an experienced Examiner

Responsibilities

Supervises claims staff in their day-to-day operations
Assists Claims Manager with recruitment, interviewing, and onboarding new staff, ensuring proficiency in procedures and job functions
Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements
Ensures optimal team performance through ongoing training, coaching, and regular performance evaluations; recommends merit-based actions (subject to managerial approval)
Provides technical and jurisdictional guidance to claims staff regarding complex compensability, investigation, litigation issues and service account instructions
Acts as a liaison by recommending and executing final resolutions for clients and employees concerning claim-specific, procedural, or special requests
Participate in customer claim reviews and presentations
Ability to travel overnight and attend meetings if required
Additional duties as assigned