Liability Claims Manager

COUNTRY Financial•Bloomington, IL
•Hybrid

About The Position

The Large Loss Liability Claims Manager leads a team of experienced liability claims professionals handling complex, high-exposure claims, including significant litigated matters. The role provides strategic leadership and technical guidance on liability and damages evaluations, litigation management, coverage considerations, and resolution strategy. The manager develops talent, promotes consistent and disciplined claim practices, and ensures significant exposures are identified, evaluated, and managed effectively. The position can be hired remotely or on a hybrid basis in Bloomington, Illinois. Candidates who live within 50 miles of Bloomington work three days in the office and two days remotely. The work takes place in a professional office or work-from-home environment and routinely uses standard office equipment. Work may extend beyond normal business hours as business needs dictate, and the role may be called upon for catastrophic duty.

Requirements

  • Typically requires 8 or more years of relevant experience, or a combination of related experience, education, and training, including management experience.

Responsibilities

  • Collaborate and coordinate to establish and achieve goals for assigned areas.
  • Monitor and measure metrics to improve results, efficiencies, and adherence to claims goals, policies, and procedures.
  • Ensure consistency across claims operations for assigned areas.
  • Guide and counsel claims personnel on the investigation, evaluation, negotiation, and settlement of liability claims.
  • Supervise the development of assigned staff, including succession planning and administering and monitoring employee development to align with corporate and divisional needs.
  • Manage implementation and maintenance of disaster recovery plans and activities in assigned areas.
  • Maintain current contact information for employees in applicable areas and communicate with non-recovery employees during a disaster.
  • Lead a team handling complex, high-exposure liability claims, including significant litigated matters.
  • Provide strategic leadership and technical guidance on liability and damages evaluations, litigation management, coverage considerations, and resolution strategy.
  • Ensure significant exposures are identified, evaluated, and managed effectively.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • 401(k) with company match
  • Short-Term Incentive plan eligibility
  • Opportunities to learn and grow within the role or other areas of the business
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