About The Position

The Liability Claims Associate analyzes reported lower-level general liability claims to determine benefits due and ensures ongoing adjudication within company standards and industry best practices. The role handles claims under close supervision and supports claims representatives, examiners, and leads with larger or more complex claims as needed. The position is based in Marlton, New Jersey, with a hybrid schedule requiring two days in the office. No prior claims experience is required, though claims industry experience is preferred.

Requirements

  • High school diploma or GED.
  • One year of general office experience, or an equivalent combination of education and experience.
  • Clear and conceptual thinking, sound judgment, troubleshooting, problem-solving, analysis, and discretion.
  • Ability to handle work-related stress and multiple priorities simultaneously, and meet deadlines.
  • Computer keyboarding ability.
  • Hearing, vision, and talking ability.

Nice To Haves

  • Claims industry experience.
  • General liability experience.
  • Home state license.

Responsibilities

  • Handle lower-level liability and/or physical damage claims under close supervision.
  • Support other claims representatives, examiners, and leads with larger or more complex claims as necessary.
  • Process general liability claims by determining compensability and benefits due.
  • Monitor reserve accuracy and file necessary documentation with state agencies.
  • Communicate claim actions and processing with claimants, clients, and appropriate medical contacts.
  • Ensure claim files are properly documented and claims coding is correct.
  • Process routine payments and prescriptions, and provide status reports for lifetime medical claims and/or defined-period medical claims, as applicable.
  • Maintain professional client relationships.

Benefits

  • Flexible work schedule.
  • Career development and promotional growth opportunities.
  • Referral incentive program.
  • Medical, dental, and vision coverage.
  • 401(k) and matching.
  • Paid time off.
  • Disability and life insurance.
  • Employee assistance program.
  • Flexible spending account or health savings account.
  • Additional voluntary benefits.
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