About The Position

The Liability Claims Associate analyzes reported lower-level general liability claims to determine benefits due and ensures ongoing adjudication in accordance with company standards and industry best practices. The role handles lower-level liability and/or physical damage claims under close supervision and may support claims representatives, examiners, and leads with larger or more complex claims. The position is based in Marlton, New Jersey, with a hybrid schedule requiring two days in the office. It is described as an opportunity for candidates with no prior experience to develop a professional career, although the qualifications list one year of general office experience or an equivalent combination of education and experience as required.

Requirements

  • High school diploma or GED.
  • One year of general office experience or an equivalent combination of education and experience.
  • Enthusiasm, motivation, and drive; ability to work collaboratively; customer orientation; empathy; and a solution-focused approach.

Nice To Haves

  • Claims industry experience.
  • General Liability experience.
  • Home state license.

Responsibilities

  • Handle lower-level liability and/or physical damage claims under close supervision.
  • Support claims representatives, examiners, and leads with larger or more complex claims as necessary.
  • Process general liability claims, determine compensability and benefits due, monitor reserve accuracy, and file necessary documentation with state agencies.
  • Communicate claim actions and processing with claimants, clients, and appropriate medical contacts.
  • Ensure claim files are properly documented and claims coding is correct.
  • Process routine payments and prescriptions and prepare status reports for lifetime medical claims and/or defined-period medical claims, as applicable.
  • Maintain professional client relationships.

Benefits

  • Flexible work schedule.
  • Referral incentive program.
  • Career development and promotional growth opportunities.
  • Medical, dental, and vision benefits.
  • 401(k) and matching.
  • Paid time off (PTO).
  • Disability and life insurance.
  • Employee assistance.
  • Flexible spending or health savings account.
  • Additional voluntary benefits.
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