Level Supervisor

Legends Global•Stockton, CA
•Onsite

About The Position

Legends Global is hiring a Level Supervisor for its Stockton Complex. The supervisor oversees a designated area of the building, ensures departmental needs and procedures are met, and directly supervises concession stand personnel and bartenders. The role includes training employees, assigning and directing work, addressing complaints, resolving problems, and handling discipline in conjunction with Human Resources. The supervisor follows directions from the Assistant Food & Beverage Manager. This position requires flexible hours, including nights, weekends, and holidays. The employee may work inside or outside the building depending on event needs and must be able to move around the facility and stand for long periods during events. The hourly rate is $17.75.

Requirements

  • High school diploma or GED, or 3–6 months of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Knowledge of concession operations.
  • Basic mathematics skills, including addition, subtraction, multiplication, and division.
  • Ability to communicate and execute instructions via radio (walkie-talkie).
  • Ability to regularly move and lift up to 50 pounds.
  • Some computer skills.
  • Ability to work flexible hours, nights, weekends, and holidays.
  • Must be able to obtain a Food Handler's Permit upon hire.
  • Must attend Legends Global Alcohol and Policy Training Classes.

Responsibilities

  • Ensure concession stands have sufficient product to serve the event.
  • Direct concession and bartender personnel to provide excellent customer service.
  • Direct personnel in food production using the event's production sheets.
  • Read, understand, and communicate relevant event information from pre-shift meetings.
  • Contact the warehouse for additional inventory during events.
  • Ensure stand personnel comply with alcohol service policy.
  • Ensure products are properly merchandised and restocked as needed.
  • Troubleshoot equipment and record equipment needing repair or replacement.
  • Use the POS system and train new stand personnel.
  • Record opening and closing inventories, product transfers, and product waste or spoilage.
  • Maintain clean and organized concession stands before, during, and after events.
  • Complete required event-related paperwork.
  • Train employees; plan, assign, and direct work; address complaints and resolve problems; and handle discipline in conjunction with Human Resources.
  • Follow directions from the Assistant Food & Beverage Manager.
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