Supervisor level II

AIMED Human Services•Penn Hills, PA

12d

About The Position

AIMED is a faith-based agency established in 1998 that supports individuals with intellectual and developmental disabilities and their families. The Residential Supervisor II oversees day-to-day site operations, supports the Program Manager, models AIMED’s core values and mission, and helps maintain a safe, supportive, therapeutic, organized, clean, and compliant environment. The role includes hands-on assistance with activities of daily living and supervision of residential direct care staff. The Supervisor works with participants and residential advisors/direct care staff to support community integration, personal care, daily living skills, medication administration, and household tasks. The position also involves staff scheduling and shift coverage, following participant service plans, documenting progress and incidents, and ensuring compliance with agency policies and applicable regulations. The Supervisor is expected to respond patiently and compassionately to challenging or unpredictable behavior while following safety protocols. The role includes attending ISP meetings, mandatory trainings, and site team meetings; preparing for county or state inspections; supporting staff with Therap access and incident entry; reporting maintenance issues to the Operations Manager; and ensuring petty cash is handled in accordance with regulations. The listed schedule is Monday through Friday, 6:00 a.m. to 2:00 p.m.

Requirements

One of the following qualification pathways: bachelor’s degree plus 2 years of work experience directly with people with IDD, autism, or mental health disorders; associate degree plus 4 years of such experience; or CNA plus 4 years of such experience.
Must be at least 21 years old.
Must have a valid driver’s license and a driving record acceptable to the insurance carrier.
Must be able to drive a van.
Must clear ACT 33, 34, and 73 criminal clearances.
Required training: NADSP certification; Medication Administration and Practicum Observer; Person-centered approach; MANDT; Incident Reporting; CPR/First Aid/AED; Universal Precaution; and Everyday Lives (ODP).
Must be able to provide hands-on ADL support and respond to participant needs with patience, resilience, and a loving, kind, and compassionate attitude.

Nice To Haves

Experience working with individuals with intellectual and developmental disabilities is preferred.
Strong background working with individuals with autism and/or mental health conditions.

Responsibilities

Oversee day-to-day residential site operations and support the Program Manager.
Model AIMED’s core values and mission.
Maintain organized files, site compliance, and cleanliness.
Provide hands-on assistance with activities of daily living, including showering, dressing, grooming, toileting, and mobility, as needed.
Support community integration by transporting participants to jobs, social activities, and medical appointments.
Teach daily living skills in accordance with participant goals and support independence.
Manage and administer medications, and document medication administration according to regulations.
Perform light housekeeping, laundry, vacuuming, dishes, meal preparation, and grocery shopping; keep walkways clear of snow and leaves.
Supervise residential direct care staff and schedule staff to ensure all shifts are covered.
Implement the Medical and Behavioral Emergency Plan and follow safety protocols and agency policies.
Document incidents, report incidents or neglect to the Program Manager, and direct staff on entering incidents into Therap.
Attend ISP meetings, follow participants’ individual service plans, and track and document participant progress.
Attend mandatory training and site team meetings.
Prepare for site inspections or monitoring by county and state officials.
Ensure residential advisors and direct support professionals follow ODP regulations, agency policies, and procedures, including residential and fiscal regulations.
Report maintenance issues to the Operations Manager.
Ensure petty cash is handled in compliance with regulations.
Understand 6400 and 3800 regulations.
Use Therap and assist new hires with login problems and incident entry.
Become a practicum observer.
Perform other duties as assigned.