Level II Gate Officer (National Accounts)

St. Moritz Security Services•New Iberia, LA

10d

About The Position

The Level II Gate Officer provides security services at assigned locations, with an emphasis on observing and reporting. The officer monitors and reports activity, conducts assigned patrols, identifies safety and security risks, enforces site rules and post orders, and responds to incidents and emergencies. The position also provides customer service and may involve site-specific functions such as visitor reception, loss prevention, lobby security, elevator security, or loading dock security. The officer must maintain accurate and legible incident and daily activity reports, notify appropriate personnel as directed, follow company and site procedures, and participate in required orientation and training. The role requires the ability to walk long distances and to sit or stand for extended periods, as well as to kneel and bend to inspect tight spaces, with or without reasonable accommodation. The stated schedule is Friday through Tuesday, 2:00 p.m. to 10:00 p.m., for 40 hours per week. Pay is $17.00 per hour. Travel is not required.

Requirements

High school diploma, GED, or equivalent required.
Possess a valid registration, permit, or license required by the state of employment; the listed certifications include a driver's license and LSBPS license.
Successfully complete a background investigation and, where required, a post-offer/pre-employment drug and alcohol test.
Maintain active status of required registrations, licenses, and permits and carry required documents while on duty.
Must be able to perform essential duties satisfactorily, with reasonable accommodation where applicable.
Must have good interpersonal, organizational, verbal, and written communication skills and be able to perform multiple tasks simultaneously.
Must be able to walk long distances, sit or stand for long periods, and kneel and bend to inspect tight spaces, with or without accommodation.

Nice To Haves

Current or prior military experience or college education in the security field is desirable.
One to three years of professional-level work experience is preferred.
Prior experience in security, law enforcement, military, or customer service is highly desired.
Experience in scheduling, operations, or other security-industry functions is a plus.
A current state driver's license, clean driving record as determined by SMSSI, and ability to safely operate a motor vehicle, golf cart, or bicycle may be required for assignments involving those vehicles.

Responsibilities

Monitor and report activity at assigned locations.
Conduct regular and random interior and perimeter patrols, including foot patrols and, when assigned, vehicle, golf cart, or bicycle patrols.
Identify and report security threats, unsafe conditions, hazards, suspicious activity, and emergency situations.
Provide customer service while carrying out safety and security procedures and site-specific policies.
Perform site-specific duties as assigned, which may include loss prevention, visitor reception, lobby security, elevator security, and loading dock security.
Write detailed, accurate, and legible incident reports and maintain daily activity reports, documenting unusual activity and how issues were resolved.
Contact site supervision, field management, or other appropriate individuals as directed by post orders or as needed during a shift.
Know and implement site-specific policies, procedures, and emergency response activities.
Follow company procedures and post orders, maintain acceptable attendance, and adhere to grooming and customer service standards.
Participate in required company and site orientation and training programs.
Respond to incidents in accordance with post orders and the company Use of Force Policy, complete reports, and notify appropriate parties promptly.
Conduct security, customer service, or support functions as directed by a supervisor or requested by the client.