Level II Claims Adjuster

Amwins•Plano, TX

About The Position

Amwins Specialty Auto is seeking career-oriented candidates to join its claims team. The Level II Claims Adjuster investigates third-party injury-related liability claims in accordance with company procedures. The role involves working in a fast-paced auto claims environment and requires strong oral, written, analytical, decision-making, and organizational skills. The position offers career growth potential and competitive pay, with opportunities for merit-based advancement.

Requirements

2–5 years of property and casualty adjusting experience.
Current, active Texas adjuster’s license.
Must obtain a Florida adjuster license after hire.
Ability to multitask in a fast-paced environment.
Strong communication skills and ability to clearly document and communicate the basis for decisions.
Excellent written communication skills for file documentation, internal communications, and external correspondence.
Strong organizational and time-management skills.
Courteous and professional telephone communication.
Ability to work in a team environment and maintain a calm demeanor during heated circumstances.

Nice To Haves

Fluency in Spanish.
Bachelor’s degree or above.
Bodily injury experience.

Responsibilities

Establish timely contact with applicable claim parties, including insureds, drivers, and witnesses; gather facts of the loss and explain the claims process.
Assess coverage and identify and address potential coverage issues.
Determine liability and document the claim file with investigation details.
Communicate the rationale behind coverage or liability decisions to applicable parties.
Document information about damages and resolve claims within assigned authority limits.
Manage assignment of claims to material damage handling units for inspection or repairs.
Investigate, evaluate, and resolve unrepresented and attorney-represented bodily injury claims.
Maintain file notes and correspondence while managing multiple tasks in a fast-paced environment.
Manage reserve adequacy throughout the life of each claim.
Alert the claims supervisor to potential fraud, recovery, or severity escalation.
Ensure timely and cost-effective claim resolution.

Benefits

Competitive pay and merit-based advancement opportunities.
401(k) with company match.
Paid time off and company holidays.
Pay-for-performance.
Flexible spending accounts, including health care and dependent care FSAs.
Tuition reimbursement.
Work/life resources.
Employee and dependent life insurance.
Disability insurance, including short-term disability.
Accidental death and dismemberment insurance.
Medical, dental, and vision coverage available on the first day of employment.
Choice of medical plans through Blue Cross Blue Shield; Kaiser available for California employees.
Mental health support, including virtual therapy, digital coaching, and 24/7 EAP counseling.
Company-paid basic life and AD&D insurance and Employee Assistance Program.
Health Savings Account with company contributions.
Commuter benefits.
Parental leave and adoption assistance.
Voluntary life insurance, critical illness, accident, and identity theft protection coverage.
Retiree medical benefits for Medicare-eligible retirees.
Collaborative, continuing-education-focused work environment.
Career advancement opportunities.