About The Position

The Level 1 Assistant Manager supports daily store operations, leads team members, and helps ensure exceptional customer service. The role is intended for someone taking an initial step into management and seeking to grow with the organization. Responsibilities include supporting store workflow, team performance, cash handling, inventory, scheduling, training, workplace safety and cleanliness, administrative work, and store-improvement efforts in collaboration with upper management. The position is based in Mena, United States. The job involves working in a fast-paced store environment and may include standing for extended periods, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and frequent hand use. Delivery-related duties and requirements are also described, including delivering products and flyers, a valid driver's license with a safe driving record, and access to an insured vehicle.

Requirements

  • High school diploma or equivalent.
  • Strong leadership and team-management skills.
  • Excellent verbal and written communication abilities.
  • Proficiency in basic math and cash handling.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Detail-oriented with strong organizational skills.
  • Problem-solving and decision-making capabilities.
  • Customer-focused mindset and commitment to exceptional service.
  • Basic computer skills, including proficiency in Microsoft Office.
  • Flexibility to work various shifts, including evenings and weekends.
  • Physical ability to stand for extended periods and lift up to 25 pounds, as stated in the qualifications.
  • Demonstrated ability to follow and enforce policies and procedures.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.

Nice To Haves

  • Previous experience in retail or customer service is preferred.

Responsibilities

  • Assist in overseeing daily store operations and ensuring a smooth workflow.
  • Lead and motivate team members to achieve performance goals and maintain high standards.
  • Manage cash-handling procedures and maintain accurate financial records.
  • Monitor and control inventory levels and place orders as needed.
  • Provide customer service and resolve customer issues.
  • Implement and enforce company policies and procedures.
  • Assist with staff scheduling and ensure appropriate coverage for all shifts.
  • Participate in employee training and development initiatives.
  • Maintain a clean, organized, and safe work environment.
  • Collaborate with upper management to implement strategies and improve store performance.
  • Handle administrative tasks, including paperwork and reporting.
  • Deliver products by car to customers’ doors and deliver flyers and door hangers, as described in the driving-specific duties.
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